|
I'm not criticizing the way people run their companies. But I am flagging such vision statements with huge question marks. What value do companies gain from motherhood statements? What value do companies gain from probably spending thousands of hours and millions of dollars on articulating a supposed mission? Could it be that these "company visions" are nothing more than pieces of verbal livery that are nice to have and obligatory elements on corporate websites? Or is it that the management teams are really using these vision statements as guidelines for their work?
As Hamel & Prahalad stated in Competing for the Future, "At most companies, employees focus on short-term performance, like improving profitability or process. These are important challenges, but people won't go the extra mile unless they know where they're going." A thoughtful, substantial, meaningful vision statement can communicate direction.
Personally, I'd love to see a company's personality reflected in its stated vision. Why do these statements have to be the same? I'd like to see some managerial courage reflected in a vision statement. You could think about an airline's vision like this: "It's not fair that only birds should experience the pleasure of flying." Or, "Man should be free of the burdens of distance because any movement limitation is a waste of time." Perhaps these sound more facetious than I intend, but I want to illustrate the value of injecting some provocation into the corporate vision; some quality that communicates the corporate personality through a meaningful vision statement and thus differentiates its brand from that of competitors.
Vision statements should be distinctive and strong so that anyone within the company's target group can identify the associated brand. Consider this vision statement: "Man is the creator of change in this world. As such he should be above systems and structures, and not subordinate to them." Can you identify what corporation might have expressed this? If you guessed Apple, you're right. This vision was articulated decades ago but it holds true for Apple today and is compatible with the company's "Think Different" campaign.
Or what about this vision statement? "One can embrace either a static or a dynamic way of seeing the world." And this is followed by the brand's "company ambition," which is "to be the catalyst of change for a whole generation." Any guesses? It is Pepsi.
A vision expresses a brand's place in its world. It articulates a brand's reason for being. For some reason most corporate "visions" are disturbingly similar. Perhaps that reflects the fact that most companies' objectives and most brands' purposes are similar. Or perhaps that reflects the fact that courage is lacking, or nonexistent, in the business world.
|