2003: Webby Business Award. Marketing & Communications

2002: American Graphic Design Award. Excellence in communication and graphic design

2001: Marketing UK Connections Awards. Highly commended, Best use of the Internet: business to business

If you received updates in the past but they suddenly stopped, it is likely that you are still a subscriber. The weekly updates are sent every Monday, but they may not be reaching your account. In that case you have a block on your email program to reject "spam." If you have a block on your email, any email sent in bulk generally will get treated as spam, unless you open the block for certain senders. Check with the technical people in your office to see if they have installed a block and ask them to release emails coming from brandchannel.com. If you are experiencing this on your personal mail, check to see if you or your provider has put a filter on non-personal emails. If this doesn't work email us and we'll think of a workaround. We'll get to the bottom of this life or death problem.

Can I post comments about your articles?
Brandchannel welcomes readers' feedback on our articles and in our Brand Debate. Comments are closed one month after the article's publication. Each commenter is asked to provide us with his or her full name, job title, affiliated organization and working email address. We do not sell or redistribute your personal information and will not send email to the provided address, except in rare cases to reply to or clarify your comment. Name and affiliation (but not email address) will be posted along with the comment, unless otherwise requested (in which case the comment will appear from anonymous). Participants are expected to comply with the rules governing the comment sections. We cannot, however, control how third parties use information that commenters choose to provide in such a public forum.

We aim to foster an environment of open conversation. However, we reserve the right to delete any inappropriate comments, off-topic discussion, spam, or blatant advertising. If a reader repeatedly abuses this policy, we will delete all of their comments on brandchannel and ban his or her IP address. Posted comments do not reflect the views of brandchannel, its parent company, or its other related entities. If you have a question about this policy or comments that have been deleted, please email question@brandchannel.com.

Which is it - BrandChannel or brand channel? How should journalists refer to this site?
Neither. Brandchannel can be referred to as: brandchannel or brandchannel.com. Ignore your spellchecker-we cringe when people call us Brand Channel, BrandChannel, or BrandChannel.com.

If you received updates in the past but they suddenly stopped, it is likely that you are still a subscriber. The weekly updates are sent every Monday, but they are not getting through to your account. In that case you have a block on your email program to reject "spam." If you have a block on your email, any email sent in bulk generally will get treated as spam, unless you open the block for certain senders. Check with the technical people in your office to see if they have installed a block and ask them to release this email. If you are experiencing this on your personal mail, check to see if you or your provider has put a filter on non-personal emails. If this doesn't work email us, and we'll stop everything to figure out what the problem is.

How do I search the brandchannel and the brandchannel archives?
The top right corner of every page has a find box or browse archives option. The Find will find results with the word(s) you type in and the browse archives will bring up a list of all of brandchannel's archived content. Please be aware that the browse archives option may take up to a minute on Macintosh computers (our PC-loving programmer made us add that snide remark).

The future holds a shiny new indexing system but it's taking a really long time for us to do this. If you can't find what you are looking for, just email the editor@brandchannel.com.