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  Prescribing a Global Identity   Prescribing a Global Identity  Edwin Colyer  
         
 
Prescribing a Global Identity And then I fall ill. I see a local Parisian doctor who prescribes me Mopral for my stomach ulcers. "Hey," I think, "I'm not taking this. My family doctor always prescribes Prilosec and I know that works fine."

These two products are, in fact, exactly the same drug. Prilosec is the US brand of AstraZeneca's omeprazole; Mopral is its French counterpart. Unlike manufacturers of consumer goods, until recently the pharmaceutical industry has been wary of promoting big, international brands. "The industry is very conservative," explains Mark Goldstone, director of development and COO of EuroRSCG Healthcare. "They don't want to push the boat out too far, for fear of a problem with a drug or something going wrong.

 
"In consumer markets, branding is used to sell a commodity product at a higher price, and create something lasting," continues Goldstone. "It's something you can put on your balance sheet. But for drugs there is an agreement with price, as it is recognized that companies need to recoup their R&D costs. Also, once a drug's patent runs out, nothing will protect its sales, so the brand is more or less finished – it's not long lasting. Pharmaceutical companies need to build brands not to add value to products but to increase recognition."

As commercial entities, drug manufacturers have been branding for a long time. They understand its importance, but they are now ready to expand on their experience. Pharma brands are going global.

I only have to sneak a look at the pharmacist's shelves as I hand over my prescription for Mopral. Viagra is there. I also spot Celebrex for arthritis pain, the antidiabetic agent Avandia and the anticoagulant Plavix. Yet still many of the labels look unfamiliar.

It is perhaps surprising that companies did not consider global branding sooner. "If you create a new molecule, by definition it is global," explains Leigh Featherstone, executive vice president of Healthworld's Global Business Group. "But although a drug works for everybody in the same way in every country, pharma companies are the last to truly globalize brands and products."

Indeed, Rob Dhoble, Global Healthcare Director for DAS/Omnicom, says that relatively few firms have yet to leverage the power of integrated global marketing – an approach which can employ such components as “a common ‘brand vocabulary’ for use in pre-marketing activities and cross-market registration strategies to seek similar price/value points compared to competitive agents.” Dhoble goes on to say that “Integrating global marketing could also include integrating customer segmentation activities across core markets in order to arrive at meaningful similarities between markets, not the often-championed differences.”

"It's in vogue to go global for technological and geopolitical reasons," echoes John George, head of business development for McCann Healthcare. It might be a cliché, but the world is a smaller place today, he argues. More people travel internationally and the Internet makes information – including drug advice – readily available for doctors and patients. Companies therefore want to avoid any brand inconsistencies while maximizing exposure.

George also remarks that the regulatory environment is becoming more standardized between countries. With the establishment of the European Medical Evaluations Agency, which approves drugs for all the members of the European Union, the borders are coming down. Japan has also adapted its approval system to facilitate the entry of Western products.

 
And then there is direct to consumer (DTC) advertising. While doctors and healthcare professionals remained the targets for pharmaceutical marketing, consumer-style branding was unnecessary. But companies are preparing for the spread of DTC beyond the shores of the US. The introduction of global branding anticipates the transition to a more consumer driven market.

Yet, despite these significant changes in the worldwide pharmaceutical market, the greatest attraction for globalization is its potential for improved financial performance. Global branding and shareholder value go hand in hand.

"Nowadays there is severe pressure to contain costs," explains Goldstone. "Companies need to build brands to overcome these pressures. The mega mergers were a way to contain costs and find pipeline products, yet the big companies still need about five new blockbuster products each year to return the promised growth. Companies need to get their marketing right, and get it right this year rather than next. Global branding cuts marketing costs and allows a much faster and higher profile rollout."

Studies by Datamonitor, however, dispute this prevalent opinion. For all the advantages of global brands, there is little evidence it either increases sales or cuts costs. Datamonitor analyst Oliver Sexton says that local market conditions (such as reimbursement policies) override the benefits of global strategies. Remicade and Beta Interferon, for instance, are both global brands. But the brand has little sway in the UK where neither drug is reimbursed.

Sexton does not deny that branding per se is unimportant, but he argues for local flexibility. "Brand does make a massive difference, but I don't think that a global brand has any greater impact than local ones. Global brands are more for investors – they create the appearance of a large, successful company."

AstraZeneca's branding strategies would seem to support Datamonitor's findings. The company intends to launch all new products on a global scale, but Jon Parton, director of direct marketing, does not believe he will see immediate cost savings. "Global branding is an act of faith," he says. "We believe it's the right way to go and the reason we get away with it is that it doesn't cost us much more. But if it does nothing more than stop new product managers making their mark by changing a brand it could save us a lot of money."

Significant cost savings may indeed follow in due course. At present, even with a centralized, global brand, most companies still tend to use local agencies for their marketing campaigns. As each agency believes it knows its market best, and prefers to create its own marketing materials, work (and costs) are duplicated. But it will not be long before the pharmaceutical manufacturers give bulk contracts to global agency networks.

Indeed the future of pharma's global brands lies with the communications agencies. "What too often happens is a battle to preserve the global nature of a brand against local marketers' desire to alter it. At launch the brand is global but this is often greatly reduced by local agencies," argues Featherstone. "Our own research suggests that there are more similarities than differences in attitudes between countries. Providing you do your market research properly, global advertising – the best way to establish global branding – will finally be possible."    

[17-Jun-2002]

 
  
  

Edwin Colyer is a science and technology writer based in Manchester, UK.

     
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