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Pierre Hermé has been dubbed by Jeffrey Steingarten, food critic at Vogue magazine, the "Picasso of patisserie — the Dior of desserts." Meanwhile, other big names in the French pastry world such as Dalloyau and Ladurée have embraced the analogy with the fashion world. Dalloyau is selling a pink checkerboard cake, reminiscent of the 1960’s, and Ladurée’s communication strategy is led by two former fashion professionals.
According to David Jobin, managing director of Interbrand in Paris, "The entire category is being redefined. This is not a star-system 'à la Hollywood.' These chefs add the idea of lifestyle to their talent, making it possible to transform their names into broad, long-lasting brands."
So what is the recipe to create a brand "à la mode"?
Be good
"The cocoon attitude is filled with sweets," was recently stated in the French daily Le Monde. It seems so. At Ladurée, the chef makes 800 macaroons a day; Pierre Hermé has opened two boutiques in Paris in less than a year; and Dalloyau proudly claims E 37M in annual revenue for 2001.
What drives these sugar-high masters? Taste. "I create pastries the same way I want to eat them," said Pierre Hermé.
"My only parameter is pleasure." Safia Bendali, director of communications at Ladurée, agreed: "We work hard at capturing trends to keep our products relevant and exciting. But we never, ever compromise on taste. It has to be good."
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Dare
Which is not to say that it has to be predictable. In fact, it's the contrary. "They all work in transgression of the expected," continued Jobin. "They imprint their signature to their creations, the same way John Galliano imposes his style on Dior."
Indeed, Pierre Hermé's olive oil macaroons and strawberry-loukoum (Turkish delight) tarts with a splash of rose water are daring. "I am always searching for new flavors," he explained. "My inspiration comes from all over the world--from my meetings with people of every culture."
Heir of a family of bakers for four generations, Hermé began his career with Gaston Lenôtre at age 14. Ten years later, he became head pastry chef at Fauchon and then went on to Ladurée. In 1996, he was celebrated "Pastry Chef of the Year" but called it quits and traveled the world before starting his own business back in France.
"I felt the need to break free of established styles to create the pastries I really wanted," he explained. The result is an intricate refinement of taste, texture and temperature. One bite of his Chuao (very dense with dark chocolate balanced with blackcurrant) and you'll get his point perfectly.
Magic, hip and hype
Hermé invents pastries in his head before he writes a recipe, following only his emotions and his sensitivity. At first glance, this sounds like branding 101: A brand must go beyond its products if it wants to stand a chance at lasting. Not so fast. "Yes, there is a certain attitude that comes with these creations," said Jobin. "But this new generation of chefs keeps the focus on their know-how, sharing the magic of their art, and through it, establishing an emotional connection with consumers."
In other words, cakes stay at the center of the equation for success--they become precious. They're an invitation into a sensual world of sweet sins. "When you eat a cake, all five senses should be aroused. Dessert is not the end of a meal, it's its apotheosis," said Pierre Hermé. Staged like jewels, cakes are sold like designers' "collections" and eaten like an adventure.
At Ladurée, Philippe Andrieu, the local maestro, marries coffee and violet or apricot and amaretto to create bi-flavor macaroon collections whose colors and flavors match seasonal trends.
At Dalloyau, the concept goes one step further. "Our 2002 collection of Flashback products celebrates our 200 year-old history," explained Christelle Bernardé, head of exterior relations and heir of the gastronomy house family. Fashion again: The series includes a dark chocolate cake dressed in a white chocolate-pearl necklace to recall the 1920's fashion, and a pink checkerboard cake.
"Just like fashion accessories or jewelry, our cakes are featured in women's magazines," continues Christelle Bernardé. "Our raison d’être is to dazzle our clients, and our products are precious jewels."
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Refinement
It's no surprise that Dalloyau has been a shining star of France's gastronomy. Its CEO, Nadine Bernardé, understood the power of branding 30 years ago after a trip to Japan. "I grew fascinated by the Japanese acute sense of beauty and refinement coupled with their attachment to hard work and efficiency," she explained. Back in France, she transformed Dalloyau into an international brand, aligning identity, packaging and architecture to emphasize the products. Today, Dalloyau flourishes in France as well as Japan, Korea and Kuwait.
In the same vein, Pierre Hermé’s boutique, designed by architect Yan Pennor, was imagined like a jewel case. "Pierre Hermé and his creations are jewels. They just needed an elegant, mysterious and warm case. That's what I tried to achieve." A newcomer as a solo player, Hermé is nevertheless already present in Japan, and his next stop might be New York. Until then, his 2002 fall/winter collection will feature a revisited cheesecake.
Back to savoir-faire
How far could we stretch these brands? "There is no limit," affirmed Interbrand's Jobin. "I can very well see them in a few years launching products outside of their category."
When quizzed on the subject, the chefs' points of view on the subject differed. "No way," said Christelle Bermardé at Dalloyau. "We believe that there is strong value only in things you excel at. After 200 years, it would make no sense for us to engage in a direction unrelated to food. That would damage our brand."
"Why not?" asked Pierre Hermé. "I think about creating perfumes or scented candles that would have something to do with sugar."
One thing is certain: listening to his soft voice and seeing his sweet smile makes you believe you would actually eat candles. Perhaps there’s more strength in the brand extension then we thought. [30-Sep-2002]
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Jocelyne Henri is a branding specialist who worked at Siegelgale and d/g* in New York for the past 6 years. She recently moved to Paris, her hometown, and currently writes and consults on French and international brands.
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Aug 26, 2002
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Commodities: Branding the Basics -- Eric Mirabel
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How do we go about turning a commodity product or production capability into a new brand? We look at the Middle East, a transitioning market where manufacturers are branding commodities.
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Aug 19, 2002
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Brands in Toyland -- Ron Irwin
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Is branding in the toy world just child’s play? We look at how traditional brands like LEGO and Brio stand up to the dazzlingly high-tech competition.
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Long Live the King -- John Karolefski
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Young and svelte, bloated and strung out, Elvis had universal appeal throughout his short lifespan. The king may be dead but apparently the brand lives on.
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Aug 5, 2002
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IBM Navigates the Biotech Maze -- Edwin Colyer
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IBM Global Services is expanding to a variety of areas like its recent acquisition of PwC Consulting. We look at how a brand like this penetrates the life sciences market.
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Do Nonprofits Have Value? -- Robin Rusch
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As we unveil Interbrand's league tables of the world's most valuable brands for for-profit brands in 2002, we ask, Is there value in a nonprofit brand?
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