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  Soda Pops with Humor   Soda Pops with Humor  Renée Alexander  
         
 
Soda Pops with Humor North America’s Number Two diet soft drink is using humorous campaigns on both sides of the 49th parallel to attract and retain calorie-conscious cola drinkers of all ages, but primarily those in their 20s and 30s.

In the US, the company has taken the bold step of personifying the Diet Pepsi can, transforming it into a star who shares the spotlight with popular musicians and both television and movie stars in an ad campaign. The concept is simple and eye-catching: Every Hollywood celebrity wants to work and hang out with the Diet Pepsi can.

David DeCecco, spokesperson for Pepsi-Cola North America, sums up the strategy. “Stars like P. Diddy and Jackie Chan helped bring this to life while poking a little fun at the power of a popular celebrity. It’s an entertaining way to illustrate how celebrities have become such an important part of popular culture.”

 
DeCecco explains that the company’s goal is to create campaigns that work across all media platforms, so it’s communicating the same message via television and radio, in print and outdoors. In its current print campaign, the Diet Pepsi can stars alongside Carmen Electra and Kevin Dillon.

In Canada, the campaign features a series of “streeters." Diet Pepsi drinkers are asked if there’s anything about their youth they’d like to have back again. Responses include a Flock of Seagulls haircut, painted-on designer jeans, and a van decorated with paintings of scantily clad women. The wish is always granted but the results prove a disaster. In the first case, a tennis player can’t see a serve zinging toward his head because his hair is obscuring his view.

In the second, another Diet Pepsi drinker is proudly sporting a pair of skin-tight designer jeans—alas, they’re so tight and stilt-stiff that he falls down while trying to sit in a chair after meeting a client. He ends up clutching a bed headboard while his wife tries to extricate him from his demon denims.

Yet another Diet Pepsi consumer, this one driving a testosterone-fueled van, is seen dropping off his young children at various activities. Needless to say, he elicits dirty looks from lots of soccer moms along the way. Eighties pop tunes serve as the soundtrack for the campaign, and at the end of each spot, the consumer says, “Nah, I’ll stick with my Diet Pepsi.”

Says Chris Hamilton, PepsiCo’s director of marketing for carbonated beverages in Canada, “We have found that humor not only helps us communicate our messages but also helps us connect with consumers in a fun way. Humor helps to create an emotional connection with the consumer. The jeans spot gives consumers a moment to relive some carefree, spontaneous aspect of their youth. Diet Pepsi drinkers, driven by youthful liberation, relate to life’s more light-hearted and fun experiences.”

Rob Warren, director of the Asper Centre for Entrepreneurship at the University of Manitoba in Winnipeg, Canada, says the Canadian campaign is clearly playing on nostalgia.

“It’s the perfect campaign. It’s the right time to do it; it’s 20 years down the road. They’re trying to get [consumers] to relive their youth, which is what Pepsi has always done. Remember ‘the choice of a new generation’? The company has always positioned itself as the drink of choice for people who are younger and more exciting."

Warren adds that the combination of strong visuals and retro music makes this campaign sing on television. It’s also a chance for people who grew up in the eighties to chuckle at their own expense.

“You can look back and laugh and realize that some of that stuff wasn’t that great. We kind of yearn for [the things of our youth], but we don’t really want them because we realize now how ridiculous they were. We like to look back and say, ‘those were the days,’ ” Warren notes.

 
Of course, Diet Pepsi isn’t the only soft drink to incorporate humor in its branding strategy. Fresca, one of the beverages under the Coca-Cola umbrella, recently launched a billboard campaign in Canada that informs consumers of three important points—ten in ten Fresca lovers prefer Fresca; Fresca is the Fresca of soft drinks; and Fresca is available everywhere Fresca is sold.

Stephanie Baxter, Toronto-based senior corporate communications manager at Coca-Cola Ltd., describes the campaign, which also coincides with the launch of Fresca Citrus Cherry, as “fun and quirky.”

“It’s definitely targeting people who know and love Fresca and showing a bit of the quirkiness that is the Fresca drinker,” she says. “We found that Fresca lovers really love Fresca. It’s been around for a long time and there’s solid consumer interest in it.”

Fresca, Coca-Cola’s original lemon-lime drink launched in 1966, hasn’t received the same marketing support as the colas, Diet Cokes and Sprites (its successor in the lemon-lime category). But Baxter says Fresca continues to be a “solid” performer.

Warren likes the campaign but takes issue with Baxter’s description of Fresca’s performance. He says the brand had “dropped off the face of the planet,” but the company is taking the correct approach in trying to resuscitate it.

“The best way to bring it back is to run a cheeky campaign saying, ‘we’re here, we’re popular and 10 out of 10 Fresca drinkers agree,’ ” Warren says. He also notes that the use of a billboard blitz isn’t surprising considering Fresca’s status as a “fringe” brand.

“You’ve got to do something to keep awareness up. Fresca, at best, will still be a very targeted drink, and they’re trying to keep it ‘top of mind’ in their niche market,” he says.

“You can do that with a very targeted campaign and at relatively low cost. It’s very concentrated; you can put your dollars where that group is most likely to see you or look for information about your product. With Coke, they have to advertise everywhere because it appeals to practically everybody on the planet and you want them to think about it all the time.”

The ability to build a soft drink brand is particularly crucial considering any increases in market share must be won at the expense of another. Calla Farn, director of public affairs at Refreshments Canada, the trade industry association representing manufacturers and distributors of non-alcoholic beverages in the country, says the soft drink category has been flat for the last four to five years.

“It’s a mature market. There’s a lot more variety than ever before. People are trying new and innovative products. There’s strong growth in bottled water, juices, sports drinks and energy drinks,” she says. Mature? Perhaps, but the Diet Pepsi campaign is nothing if not whimsical.    

[21-Aug-2006]

 
  
  

Renée Alexander is a freelance business and lifestyle writer based in Winnipeg, Canada.

     
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