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  Detroit’s Big Three: Car Brands in a Pile-Up   Detroit’s Big Three: Car Brands in a Pile-Up  Dale Buss  
         
 
Detroit’s Big Three: Car Brands in a Pile-Up Despite its looming demise, the American auto industry dismissed demands for brand reduction in December 2008. Forced by the federal government into a mea culpa that was supposed to include plans for drastic cost-cutting and other reformative measures, GM was expected to agree to eliminate a handful of its brands.

But GM went no further than admitting it should streamline Pontiac, keep Hummer for sale and maybe ditch Saab. Saturn, GM said, faced an indeterminate future—but only in terms of its ownership, not existentially.

Consider Mercury, too: Everyone has talked down Ford’s secondary brand for decades as unnecessary. But given many chances to dump Mercury, Ford has kept it around.

 
And as Chrysler is widely considered the original equipment manufacturer (OEM) in most danger of imminent dissolution, only two aspects of the company are given a decent chance of surviving: its minivans and its brands. If Chrysler does go out of business, Jeep and its iconic identification with SUVs probably would survive, much as it was the crown jewel of Chrysler’s purchase of American Motors Corp. in 1987.

Even the much-damaged Chrysler brand is given some respect in discussions about what a Fiat-Chrysler combination might do with Fiat-designed or -built small cars that could be imported to the United States under their new partnership. Almost invariably, industry experts predict such vehicles would be badged “Chrysler” rather than “Fiat”—a brand that has been missing from the American market for 27 years.

“Brands in the auto business are everything,” said George Rogers, chairman of Team Detroit, the consortium of advertising agencies that handles all of Ford Motor Co.’s marketing and advertising. “And it’s a much more complex decision to either minimize or kill a brand than most people realize.”

For a variety of reasons going beyond today’s dismal marketplace exigencies—including historic loyalties, production strategies, internal politics and dealer investments—car brands possess a ton of inertia and are very difficult to kill even when there’s a clear business-school case to be made against them.

But profound challenges to Detroit’s automotive brands keep arising. They snuffed out Plymouth and Oldsmobile years ago. And today’s marketplace presents a strong apparent rationale for accelerated brand consolidation in the industry, including share shifts, segment disruption, the demands of developing new models more quickly and the huge costs of supporting a brand with marketing.

Add to that the extremely intensified imperative to cut costs that now is being shouldered by each of the Big Three.

“The rationale for decision-making now isn’t whether brands are strong or not—it’s that the business won’t support them,” said consultant John Grace, president of Brand Taxi LLC, in Greenwich, Conn. “In the environment we’re in, [brands] aren’t going to lead decision-making.”

On the surface, it sure looks as though GM will have to say goodbye to some brands. In its business plan unveiled to Congress in December, GM said that it would slash US$ 600 million in marketing spending by 2012. It will reduce its vehicle nameplates to just 40 in 2012, down from 48 this year and 63 in 2004.

And GM told Congress that it will avidly support only half of its eight brands: Chevrolet, Cadillac, Buick and GMC. Those four account for 83 percent of GM’s US vehicle sales and much more than 83 percent of its profits.

Yet in the fine print, congressmen found that GM wasn’t actually as dedicated to brand elimination as first thought. GM CEO Rick Wagoner said that Pontiac will continue as a specialty niche brand within the Buick-GMC division—essentially, what it is now. Saab may go on the sale block along with Hummer, but since most of the brand’s vehicles are sold in Europe, GM’s evaluation of Saab is being done there.

And Saturn, GM executives told Congress, will be the subject of exploration of “alternatives” to a simple termination or sale of the brand, in large part because the company has unique franchise arrangements with Saturn dealers. And as recently as this week, Mark LaNeve, GM’s North American vice president of sales, was telling reporters that GM was leaning toward streamlining rather than killing Saturn.

“Why should one of [my brands] go away?” asked LaNeve in an interview several weeks ago. “There are lots of brands that we out-sell. Why doesn’t one of them go away?

“Spreading resources thin is a fair question,” he continued. “But the issue isn’t solely, ‘Does GM have too many brands?’ There are too many brands in the market, period.”

Even for the endangered brands, LaNeve added, product pipelines are filled with exactly the kinds of higher-mileage vehicles that the market shift will demand in the near and medium-term future.

 
Pontiac’s manufacturing and product development already are highly integrated with those of Buick and GMC, so the marginal cost of maintaining Pontiac as a separate brand mainly lies in marketing. And the ongoing integration of Saturn’s lineup with that of Opel, the company’s leading brand in Europe, will help GM continue to build a case for preserving Saturn.

Even Saab, the Sweden-based GM brand that sold only 33,000 vehicles to Americans last year, makes more sense for the US market when viewed through a global lens. “Saab is home-rooted in Europe, and we’re basically a sales arm for Saab in the United States, so it’s a bonus having it,” LaNeve said.

GM also is still smarting from the lessons of Oldsmobile, which it deep-sixed in 2004. First: Beware dealers. GM ended up spending an estimated US$ 2 billion in write-offs and settlements with Olds retailers.

Second, in nixing Oldsmobile, GM voluntarily sacrificed volume in the tens of thousands of units, partly in the expectation that its other brands would recover much of that. The problem was that “they gave up all that volume and it never went anywhere else inside the GM organization,” said Joseph Phillippi, president of AutoTrends Consulting in Short Hills, N.J.

The Mercury brand has been bad-mouthed for much longer than any of GM’s remaining brands. It always has been a slightly more upscale shadow of the Ford brand, offering extremely derivative products without much marketing or advertising differentiation. Ford preserved its special treatment and unique vehicles for the luxury Lincoln division.

And yet, Mercury survives. The main reason has boiled down to the few extra points of market share that it gives Ford and how it helps the company’s overall manufacturing utilization.

“It provides Ford a niche of a certain type of customer that the Ford brand doesn’t get, and strategically it’s an important component of how we go to market,” Rogers said.

At the same time, having to churn out Mercury-badged products as well as Fords “gives higher capacity utilization to Ford’s plants, maybe 95 percent with Mercury—which would be only 80 percent without it,” said David Cole, chairman of the Center for Automotive Research, an industry think tank in Ann Arbor, Mich.

Actually, the biggest twist in the Detroit Three’s brand identities could well be represented by a completely new opportunity for Ford as a company-wide brand.

By supporting former President Bush’s granting of US$ 17.4 billion in loans to GM and Chrysler—yet refraining from requesting an immediate infusion of US-government cash for itself—Ford has a ripe opening to position itself as the soundest, most dependable and most independent American automaker. That could sure come in handy during the industry shakeout ahead, although Ford CEO Alan Mulally hasn’t ruled out coming to Congress with hat in hand at some point.

“Many customers are acknowledging” Ford’s differentiation on that point, Jim Farley, the company’s executive vice president of marketing communications, said at the North American International Auto Show in Detroit this month. “So we have the potential for more goodwill. Our job is to turn it into business results.”     

[9-Feb-2009]

 
  
  

Dale Buss is a journalist and editorial consultant in Rochester Hills, Michigan. He's a former reporter for The Wall Street Journal and writes about marketing and branding for a variety of publications.

     
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Detroit’s Big Three: Car Brands in a Pile-Up
 
 Thank you for a generally fair assessment of automotive brands written with knowledge of the industry that is lacking by so many supposed auto industry analysts.One thing that many people don't understand is that GM's roots formed from so many brands. They didn't pile up the brands for the heck of it. To get rid of brands is instant marketshare loss. Many people fail to consider that GM sells the most mid-sized vehicles in the U.S., but people say that GM sells "cars that nobody wants." These types of comments are misleading and damaging. What bothers me is that if GM gets rid of Saturn and Saab, it will lose the two brands with the greatest appeal to import intenders, (read East Coast and West Coast). To keep GMC is just not smart when most of those customers could be switched to Chevy trucks. The customers that are GMC-loyal are in their early 60's and not going to be buying cars for too much longer. 
Atul H. Patel, Founder and CEO, Renavance LLC - February 9, 2009
 
 Thanks for your balanced look at the issues behind Detroit's many brands. While few folks would miss Hummer if it died, the killing off of Olds desperately hurt GM, as they were left with not only the cost of closing down the dealers, but largely the same overhead, but a bit less sales volume to spread out costs. Ford is doing the right thing by de-emphasizing but not killing off Mercury; it is really not a full brand, but a minor sub-brand (really a model) of Lincoln, and gives the Lincoln dealers a bit of product variety at the low end so they don't lose sales. Remember that so-called "badge engineering" is not a big cost. People who buy Mercury are different than Ford; decades of marketing has trained us to think that way. In fact, back in the 1960s, Ford advertised its different "brands" which included (in equal relationship) Mustang, Falcon, Fairlane, Ford and Thunderbird. Either GM has scale and lots of models, or it won't work as GM. 
Garland Pollard, Editor, BrandlandUSA.com - February 9, 2009
 
 my comment is simple,what the auto makers should doto survive is simply do a brand extension,place little emphasis on markets like Nigeria,Africa as a whole.
In doing this,they have to be careful not to fall into trap of hungary politicians who is only intrested in free cash.
Any of the auto makers that choose to consult someone like myself,they will do good business and delivered impressive business results. 
Abiodun Michael Ijawoye, Managing director, Streetwise World communication Nigeria Limited - February 9, 2009
 
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