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This mix of influential and affluential consumers favors shows, Bravo says, such as its top-rated Top Chef, the #1 food show on U.S. cable TV which returns to TV on June 16. It defines a bona fide television hit and epitomizes the power of a powerhouse media brand that could also bill itself as an Affluencer on the rest of TV, although Bravo prefers to be known as Bravo Media in a nod to its digital and off-air brand extensions.
At a recent downtown New York City “Top Chef Tour” event, crowds lined up for admission to a live demonstration by former cheftestants Ash Fulk and Nikki Cascone. An audience member asked, “To what do you attribute the amazing success of this series?” Without hesitation, Ash replied, “Because chefs are the new rock stars, and hard core reality makes for great TV!”
That, in a nutshell, is the formula for Bravo’s rise to fame and glory over the past several years: discovering everyday stars, matching them up with real-life situations and/or putting them into competition, all with a knowing wink and media-savvy approach to fanning the flames to drive viewership and brand loyalty.
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Cable TV has won the war for credibility—it’s hard to believe, but there was a time that CNN was dismissed as “Chicken Noodle News” and cable was the poor country cousin to broadcast TV networks. Now cable has long been established as the place to find high-quality original programming, targeted audiences and well-crafted personas for each network’s identity, the question has shifted to which brand are viewers loyal to: the channel (Bravo, ESPN, Discovery, etc.) or a hit show such as Project Runway, which made its name on Bravo and has since decamped to Lifetime?
Bravo executives are confident it’s their network that draws viewers, with an array of programming to create an environment that withstands TV ratings’ ebb and flow. Bravo was once best known for Queer Eye for the Straight Guy, the breakthrough series which brought style to middle America and put Bravo on the map.
The “Fab Five” hosts and their makeovers catapulted a once-sleepy, artsy network previously best known for Inside the Actors Studio into television history headlines. Bravo was the first television service dedicated to the arts (theater, music, literature, the performing arts) when it launched in Canada in December 1980. It’s been an NBC Universal cable network in the U.S. since December 2002 (the Canadian channel still exists), and is now available in 92 million U.S. homes.
Much of the credit for Bravo’s success goes to a pair of women at the top, Frances Berwick, EVP/GM, Bravo Media, and Lauren Zalaznick, President, Women and Lifestyle Entertainment Networks, NBC Universal. Zalaznick, the whip-smart New Yorker who now runs NBCU’s stable of women and lifestyle brands, ran the channel before handing it over to Berwick, her British-born head of programming she promoted to top spot in 2008.
Lessons learned from Queer Eye became Bravo’s enduring “passion points” summarized as FFBDPC: Food, Fashion, Beauty, Design and Pop Culture. Around these tentpoles, Bravo created breakthrough franchises including Project Runway, Real Housewives, Top Chef, and newer series including The Rachel Zoe Project, Shear Genius and Flipping Out.
Each hit became a jumping off point for subsequent extensions and the combination of docudrama and competition successfully bridged audience divides of gay-straight, urban-heartland, and even older-younger as the core demographic remains a solid 18-49.
Most of Bravo’s shows feature egocentrics, but their excellence at something – be it design, shopping or cooking – allows a connection with an audience hungry for what Ellen Stone, Bravo's senior vice-president for marketing, calls, “a sheen of glamour. Our programming combines high quality production, ‘relatability,’ and creativity. Our audience likes attitude and expects humor and sophistication on our network, not angst-ridden drama.”
During its recent upfront presentation to U.S. media buyers, Bravo offers “brand czars” – accomplished, real people from whom we can learn real-life skills. “Bravo stars fulfill the aspirational mind-set of viewers. Our brand is based on consumer’s needs – and they tell us how far to go,” says Stone.
“Innovation and freshness are core to our DNA and we are a buzz marketer. Bravo is a conversation catalyst. We provide water-cooler programming, of the moment, with one eye on mainstream and the other on trends,” continues Stone. “We’re a lifestyle – not a TV – brand, and everything we do has ‘virality.’”
Bravo is ultra-invested in digital media, and its live, multiplatform social media “Talk Bubble,” scored record highs during The Real Housewives of New York City this season. Bravo recently partnered with Foursquare on a promotion that has had more than 10,000 viewers "unlock" badges by checking in at locations linked to Bravo shows. "It's such a unique way to talk to our audience at a local level," says Stone.
Bravo's digital team is launching an online ‘pay-to-attend’ culinary academy for chef ‘wannabes,’ dubbed Top Chef University with a culinary training via 200 video lessons.
It was Frances Berwick who coined the term “affluencer” as a shorthand for the highly desirable advertiser demographic that is Bravo’s loyal and growing audience. It’s the #10 and fastest growing cable net among women 18-49, and recently garnered 12 Emmy nominations, wins from GLAAD, The Producers Guild, Mobile Excellence Awards, and the NAACP.
In a time of economic hardship, some may question the wisdom of touting affluence as part of the brand’s positioning. Stone’s take on it; “It’s not an issue. Our shows reflect the times. We take an anthropological look in our docudramas. Case in point, when Jeff Lewis on Flipping Out changed from flipping houses to interior design. Or when Real Housewives of Orange County cast member Jeana Keough faced foreclosure, we just included it in the show.”
Berwick believes the Bravo Affluencer moniker is spot on for the times: “Our program development is laser-focused on the sweet spot where educated, upscale, engaged consumers and our five passion points intersect. Then we provide them with tools to spread the word to others.”
As for the advertising community, Bravo’s ‘cream-of-the-crop’ approach has attracted lucrative sponsorships. “Advertisers,” says Mediaweek, “are sweet on Bravo’s super-sticky environment.”
For instance, in 2009 Bravo partnered with Quaker Oats around Top Chef created the Quaker Oats Viewer Quickfire Challenge. Finalists competed by preparing an original dish using Quaker Oats and winner had the chance to attend a Top Chef episode. The ad campaign for this event garnered an 87% higher brand recall on Bravo than on any other cable program, and a 56% higher likeability factor.
Top Chef Masters sponsor Toyota upgraded its focus to Lexus, providing winners with $10,000 for the charities of their choice, and sponsoring online features "Top Chef Masters Recipe Finder" and "Rate the Plate." Glad Products, Stella Artois, Diet Dr. Pepper, and Butterball all passed muster after being subjected to Bravo’s stringent ‘brand filter’ for integrated product placement.
Several new ‘brand extensions’ are in the offing, at least one or two for every five ‘passion points.’ True to its roots, Bravo is developing two Top Chef spin-offs: Just Desserts and Top Dish to continue flanking its foodie theme. As Ash Fulk commented at the Top Chef New York Tour event, “When people say they are self-taught, that’s absurd. No one is self-taught – we learn from each other.”
Bravo to Bravo for developing a clear brand with an enduring focus to create engaging entertainment that transcends and transforms television.
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Sheila Shayon is a senior media executive with 25+ years in television and new media including expertise in programming, production, broadband, start-up models, creative and branding strategies, digital content and social networking.
Shayon has worked for HBO, Time Warner Cable and Wisdom Television. She graduated Magna Cum Laude, University of Pennsylvania with a B.A. in Communication from the Annenberg School for Communication.
Currently, as President/Founder of Third Eye Media, a New York-based multimedia production company, Shayon works with online brands to combine editorial content and social networking applications.
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Jul 1, 2010
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Brands at Sea: The Ups and Downs of the Cruise Industry
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Cruise brands are struggling. In the choppy sea of brand differentiation, it is getting more difficult to tell Carnival from Royal Caribbean from Norwegian. The problem: similar routes, ships, and offerings.
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Jun 25, 2010
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On Demand: Digital Video Creates New Players
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The digital delivery business has done something else besides revolutionize the way viewers receive video: It has spawned new brand names and re-shaped the way many firms in the business operate.
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Jun 11, 2010
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One Year Later, What Does General Motors Mean to America? -- Dale Buss
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The crash in the U.S. auto market, the historic political calculations, the wrenching financial pain for everyone from executives to bondholders to car dealers to employees – all of those epochal developments are beginning to recede, each at its own pace, into the 102 years of history of the General Motors Corporation.
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