linked in facebook twitter rss

  • Interbrand
  • Brandchannel

your chance!
your chance!
Snapple Brand
 

Snapple Brand


  Snapple
the best stuff
by Vivian Manning-Schaffel
January 20, 2003 issue

Although it's now on the crowded shelf among heaps of similar offerings, including Ocean Spray, Sobe, Lipton and Arizona, Snapple practically established the non-carbonated beverage in the US and has continued to lead in this category, despite dips and various owners.

The thirty-year-old brand (named for the apple ingredient in earliest product versions) was built with a humorous eye toward its own product.

 
 

Advertisements featuring the Snapple Lady, a former employee named Wendy who preached the gospel of Snapple to the common man, helped establish a solid base for the brand in the 90s.

Proudly sporting real fruit flavors and real tea since its conception in 1972, the "made from the best stuff on earth" tagline was solid. But after Quaker Oats took over from Unadulterated Food Corporation in 1994, the brand seemed to lose focus and definitely lost money; Quaker bought the beverage brand for US$ 1.7 billion only to sell three years later to Triarc for US$ 300 million.

Pundits blamed the "big corporate sell" approach as the downfall of Quaker's Snapple. Previously, Snapple was marketed toward a niche market and enjoyed a relatively empty cooler, but the increased competition from brands such as Lipton, Nestea and Coca-Cola's new Fruitopia threw Snapple into its own marketing frenzy. Gone were the unconventional pitchmen such as offbeat New York radio personality Howard Stern and Wendy, the comforting Snapple Lady with whom thirsty consumers seemed to identify.

Under Triarc's stewardship, Snapple brought back the zaniness of the brand, reinstated the Snapple Lady and Howard Stern, and slowly rebuilt the profits of the quirky brand. The beverage brand was purchased a mere three years later for US$ 1.45 billion by Cadbury Schweppes, the third largest soft drink maker in the world, behind Coca-Cola and PepsiCo.

Cadbury Schweppes continued with a "Little Fruits" theme launched under Triarc's stewardship, where television advertising spots personified the Snapple bottles, dressing them in fruit costumes, doing fruity things. This later led to more adult themes: fruits in bed together (flavors blending) and parent fruits having a birds and bees conversation with curious young teen fruits.

Snapple's research showed that the earlier Little Fruits' ads appealed to kids and folks in their 40s, but those in the in between ages were more interested in the newer, racier spots. Taking this into consideration, the brand came up with an idea to raise the cool quotient of Snapple to teenagers through 34 year olds by vamping up the brand image.

Taking the animation concept a step further, Snapple bottles now personify the demographic Snapple wanted to reach, including skate rats and punks, complete with clothes and hairpieces, enacting a variety of wacky teen rebel scenarios.

"We thought it was important to continue to be relevant while engaging younger viewers," says Steve Jarmon, Snapple's vice president of corporate communications. "This campaign does that. It engages younger viewers without alienating our loyal customers. It seems to appeal to both older and younger Snapple drinkers."

Dubbed as the "Real Experiences" campaign, the new TV commercials were created in 5, 10, 15 and 20-second versions, adding an element of the unexpected. In place of the "Made from the best stuff on earth" tagline, Snapple substituted sonic branding; as each spot concludes, the pop of a bottle opening sounds.

With an open-door policy that encourages employees to submit drink ideas, Snapple applied a similar line of thinking to its external promotion. The "What's Your Story" contest asks consumers to submit their own experiences through the Snapple website. The grand-prize winning spot is played out by the bottles and premiered as a Snapple commercial. One spot featured a punk band of Snapple bottles rocking out on stage. An audience member jumps up to stage dive, only to land on the floor as the moshing Snapple bottles part like the Red Sea. Entry requires applicants to provide demographic information, which in turn arms Snapple with more information on its target market.

Of course, the key to cracking a new demographic is choosing the ideal venue with which to rope in viewers and measure return. Throughout this campaign Snapple partnered with media conglomerate Viacom, known for its appeal among this age group, in a cross-platform deal. Viacom's MTV unit produced the initial Snapple spots, which aired on Viacom networks UPN as well as their cable properties MTV, MTV2, BET, VH1, Nick at Nite, CMT and TNN. Radio spots, promotional displays on bottles, Snapple.com, and outdoor promotion including billboards, bus shelters, mall kiosks, phone kiosks and air banners were all enlisted to integrate with the overall theme.

Although the product is available in 80 different countries, this particular integrated marketing campaign was focused in the US. It remains to be seen whether non-Americans will find dancing bottles an inducement to sip Snapple. Still, as long as Snapple doesn't lose sight of the qualities on which its brand is valued, it should find plenty of juicy inspiration in the predilections of its target market.

 
     
  

Vivian Manning-Schaffel is a freelance writer who lives and works in Brooklyn, NY.

  
     
   Other articles by this author   
 commenting closed Add Social Bookmark bookmark  print
 suggest topic  recommend ( 7 )  email

  brandchannel profile archive   2010  |  2009  |  2008  |  2007  |  2006  |  2005  |  2004  | 2003  |  2002  |  2001
 
 
Dec 22, 2003 Barbie - what a doll -- Brad Cook
  Barbie: 45 years old and still on the scene
   
 
Dec 15, 2003 Krave's - sweet success -- Geoff Kirbyson
  Krave's satisfies an aching sweet tooth.
   
 
Dec 8, 2003 Red Robin - nesting -- Alycia de Mesa
  Red Robin lacks some consistent ingredients to success.
   
 
Dec 1, 2003 Cirque du Soleil - contorts -- Robin D. Rusch
  As Cirque du Soleil stretches beyond the big top, does it risk crashing?
   
 
Nov 24, 2003 Slim-Fast - shaken -- Abram D. Sauer
  Slim-Fast’s positioning looks a little anemic next to latest trends like Atkins and South Beach.
   
 
Nov 17, 2003 Ted - ted on arrival -- Aaron Danzig
  From bankrupt United Airlines comes... Ted.
   
 
Nov 10, 2003 Weather.com - reigns -- Diane O'Brien
  Weather.com takes the web by storm.
   
 
Nov 3, 2003 BAPE - going bananas -- Patrick Williamson
  Japanese underground brand BAPE poises for world domination.
   
 
Oct 27, 2003 Richardson Partners Financial - enriched -- Geoff Kirbyson
  An old brand re-emerges after years of dormancy.
   
 
Oct 20, 2003 Gucci - family baggage -- Vivian Manning-Schaffel
  The ups and downs of haute couture.
   
 
Oct 13, 2003 Cubs - throw a curve ball -- Abram D. Sauer
  No team sucks quite like the Chicago Cubs.
   
 
Oct 6, 2003 Silly Putty - stretches -- Randall Frost
  The serious business of selling Silly Putty.
   
 
Sep 29, 2003 Evenflo - winning formula -- Brad Cook
  There’s a lot of competition in the nursery these days. How does baby products brand Evenflo measure up?
   
 
Sep 22, 2003 Backroads - leads the pack -- Adeline Chong
  Making inroads on the global tourism trade.
   
 
Sep 15, 2003 Germany - die neu marke -- Patrick Williamson
  Can Germany change world perceptions with a branding campaign?
   
 
Sep 8, 2003 loveLife - ground breaking -- Ron Irwin
  LoveLife takes on the high-risk behaviors of South Africa’s youth.
   
 
Sep 1, 2003 Teva - making tracks -- Diane O'Brien
  Teva’s history reveals its soul.
   
 
Aug 25, 2003 Himalaya - trails -- brandchannel
  Himalaya educated the public on ayurveda, but then lost an opportunity to own the category.
   
 
Aug 18, 2003 Nemiroff - na zdorovye! -- Valentin Pertsiya
  Is Nemiroff’s brand as empty as a vodka bottle on a Saturday morning?
   
 
Aug 11, 2003 Fuse - frayed -- Abram D. Sauer
  Scrappy Fuse claims to threaten MTV and wipe out crappy television. Is it set for success?
   
 
Aug 4, 2003 IKEA - put together -- Brad Cook
  IKEA's mega-stores house a captive audience.
   
 
Jul 28, 2003 Crayola - smell of success -- Abram D. Sauer
  Crayola draws on 100 years of success to manage its brand in the technology age.
   
 
Jul 21, 2003 Book-Off - the new used -- Patrick Williamson
  Book-Off shakes the dust off the Japanese book industry.
   
 
Jul 14, 2003 Joburg - discover -- Robin D. Rusch
  Joburg finds that an unbranded state is not worth living.
   
 
Jul 7, 2003 Combi - grows up -- Robin D. Rusch
  Sporting a brand new look, Combi sets out to turn heads in the pint-sized world of toddlers.
   
 
Jun 30, 2003 Footprints - urban sole -- Robin D. Rusch
  Birkenstock steps out of its well-worn sandals and launches a new line of shoes for the urban design community.
   
 
Jun 23, 2003 Charles Shaw - cheap swills -- Diane O'Brien
  Two Buck Chuck sobers up the wine market.
   
 
Jun 16, 2003 Burberry - square -- Diane O'Brien
  Burberry tries to keep a stiff upper lip while everyone from Posh & Becks to Ja Rule flout the brand.
   
 
Jun 9, 2003 Sony - powered -- Brad Cook
  Sony covers our world.
   
 
Jun 2, 2003 Quaker Oats - lumpy road -- Michael Standaert
  Quaker Oats normally serves it up smooth, but there have been a few lumps for the hundred-year-old brand.
   
 
May 26, 2003 New York Times - bad times -- Abram D. Sauer
  What happens to a paper’s reputation when it gets caught publishing news that’s not fit to print?
   
 
May 19, 2003 Playboy - exposed -- Abram D. Sauer
  Is Playboy still desirable at 50?
   
 
May 12, 2003 John Deere & Company - breaks ground -- Michael Standaert
  John Deere & Company continues to thrive after planting the seeds of its brand over 160 years ago.
   
 
May 5, 2003 LucasArts - building empires -- Brad Cook
  Can videogame brand LucasArts stay fresh with old content?
   
 
Apr 28, 2003 Al Jazeera - tough enough? -- Abram D. Sauer
  Will Al Jazeera fight its new competition as successfully as it fought censorship?
   
 
Apr 21, 2003 DC Comics - super -- Brad Cook
  DC Comics may be able to leap tall buildings in a single bound with timeless superhero icons like Superman and Batman, but the market for comic books in the US remains firmly rooted in the kid market.
   
 
Apr 14, 2003 Dannon - cultured -- John Karolefski
  If Dannon "means yogurt" can it ever move beyond milk products?
   
 
Apr 7, 2003 Puma - pounces -- Abram D. Sauer
  When Puma found its brand skewered in recent spoof ads, should it have just laid back and enjoyed it?
   
 
Mar 31, 2003 ICA - on location -- Stefan Engeseth
  Swedish food retailer ICA is stocked with clever ideas to promote its wares.
   
 
Mar 24, 2003 eBay - sold! -- Brad Cook
  What would you bid on eBay’s brand?
   
 
Mar 17, 2003 Yao Ming - falls short -- Abram D. Sauer
  Yao Ming demonstrates how not to build a brand through advertisements and endorsements.
   
 
Mar 10, 2003 Venter - steep grade -- Ron Irwin
  After being dragged through mud, Venter tries to go back to making trailers.
   
 
Mar 3, 2003 NASA - lost in space -- Abram D. Sauer
  Has NASA lost touch with the American public?
   
 
Feb 24, 2003 American Humane - empowered -- Robin D. Rusch
  American Humane redefines its 125-year-old brand.
   
 
Feb 17, 2003 Toyota Prius - charged -- Judith Graham
  Can Toyota find a market for its hybrid car, Prius? Much of the challenge will likely be in educating the consumer.
   
 
Feb 10, 2003 Match.com - love at first click -- Judith Graham
  How does Match.com win the hearts of singles?
   
 
Feb 3, 2003 Disney - mighty -- Brad Cook
  The Disney brand started with a mouse and grew into a multimedia kingdom.
   
 
Jan 27, 2003 James Bond - die already -- Sultan Omar
  What makes this fictional brand last forever?
   
 
Jan 13, 2003 Altoids - cool -- Abram D. Sauer
  How does Altoids stay fresh?
   
 
Jan 6, 2003 Bose - breaks the sound barrier -- Brad Cook
  Retailers may be out of tune, but luxury brand Bose is music to some consumers’ ears.