linked in facebook twitter rss

  • Interbrand
  • Brandchannel

your chance!
your chance!
VOSS - high water
Also of interest...
 

VOSS - high water


  VOSS
high water
by Barry Silverstein
March 5, 2007

For as long as I can remember, I have been the permanent designated driver by choice. Which means my drink of choice at restaurants, hotels, and bars is sparkling water.

Over the years, I thought I had seen and tried just about every type of sparkling water available in a public place. But recently, at one of the many fine restaurants in Asheville, North Carolina, I was served a sparkling water that caused a stir among the friends at my table. Why? Because the bottle it came in was like nothing any of us had ever seen.

It got me thinking about the premium bottled-water category, and what a challenge it must be to break through with a new brand. This is the one category in which the product itself is an internationally recognized commodity that is colorless, tasteless, and (hopefully) odorless. It is a brand category that only mad dogs and marketers would venture to enter.

 
 

But that didn't stop VOSS Artesian Water from Norway—a brand that breaks through, purely because of its brand packaging.

VOSS arrived at my table in a clear cylindrical glass bottle reminiscent more of a fine fragrance than of water. The name was set in lowercase type, silk-screened in gray directly onto the bottle—no paper label to obscure the purity of its contents. The cap was silver plastic, of the same diameter as the bottle, so it appeared as a continuation of the cylinder. This design was certainly unique for a water bottle, which typically has a cap atop a narrow neck. The effect was finished with a simple silver paper seal attached to the cap and part of the glass cylinder with the word "sparkling" printed on it.

We'll get to the story behind VOSS in a moment, but first, a brief dive into the water market. The world is crazy about bottled water, according to the website finewaters.com: "The global consumption of bottled water reached 154 billion liters (41 billion gallons) in 2004, up 57 percent from the 98 billion liters consumed five years earlier.… The United States is the world's leading consumer of bottled water, with Americans drinking 26 billion liters in 2004, or approximately one eight-ounce glass per person every day."

However, only a small percentage of the bottled-water market is considered "premium" water—the type of water bottled for high-end consumption. One look at finewaters.com ("the voice for bottled-water connoisseurs and their accompanying lifestyle") and you quickly realize that premium waters are taken very seriously, indeed—with tastings, ratings, and awards competitions not unlike the wine market. Even the bubbles of sparkling waters are classified by size and quality.

A smaller percentage still of bottled water is considered "super premium." This is the market in which VOSS plays. These bottled waters are typically not available in retail outlets, but rather enjoy restricted distribution via fine restaurants, hotels, clubs, spas, and water bars (yes, there are water bars in Paris and other European cities). Most of these super-premium waters, by the way, originate in Europe.

How was the VOSS brand born? Norway is home to some of the purest spring and artesian water on the earth. Two enterprising Norwegians, Ole Christian Sandberg and Christopher Harlem, wanted to provide the world with "the highest quality water, to the highest accounts, in the highest-quality package." They located a source for artesian water—water derived from an underground aquifer that rises naturally to the surface. VOSS says its water "comes from an aquifer in the pristine nature of Southern Norway, protected from pollutants by layers of rock and ice, producing a pure water unlike any other."

With the source located, Sandberg and Harlem next wanted to package their water in a unique way that represented the purity of the source and defined the brand, setting it apart from anything else on the market. They turned to Neil Kraft, a former creative director for Calvin Klein. Kraft and his team took their inspiration from fragrance-industry designers who use personality and packaging to define a brand.

Kraft talks about how he developed the VOSS brand on the company's website. He says that despite the fact that premium water was purchased to reflect an individual's sophistication, the bottles largely lacked style. He felt that only the brand image could differentiate one water from the next.

This thinking led to the creation of the VOSS bottle which, Kraft believes, "reflects the true essence of the brand." He calls it "a new way to think about water. Beyond refreshing…to beautiful."

It took 12 months to get the unusual bottle and cap manufactured in Europe. The product was ready to be sold in April 2000.

The company then initiated the third part of its brand strategy: limiting distribution of VOSS exclusively to upscale establishments such as fine restaurants, hotels, clubs, and spas, first in Europe and eventually in the US. VOSS quickly became a significant player in the market, helped along by its trendy bottle being seen in the hands of worldwide celebrities. (Apparently, Madonna took a liking to it.)

VOSS competes with other leading super premium water brands in beautiful bottles, among them the sleek blue Ty Nant bottle (Wales), the frosted Finé bottle (Japan), the minimalist Tau bottle (Wales), and the Swarovski crystal-encrusted Bling H2O bottle (US). Bling H2O targets celebrities, athletes, and other beautiful people. It is absurdly priced at about US$ 40 per bottle.

Today, while the distribution strategy for most super-premium waters is still through hotels, clubs, and the like, VOSS and several of the other brands have taken a new tact. Now they are selectively distributing their products via upscale retail channels to make them more widely available. But the target audience for these brands will continue to be people who can afford to pay a premium price for premium water. In this case, it seems, water not only reaches its own level—it reaches the highest level of society.

 
     
  

Barry Silverstein, a 25-year advertising and marketing veteran, is co-author of The Breakaway Brand (McGraw Hill, 2005).

  
     
 commenting closed Add Social Bookmark bookmark  print
 suggest topic  recommend ( 15 )  email

  brandchannel profile archive   2011  |  2010  |  2009  |  2008  | 2007  |  2006  |  2005  |  2004  |  2003  |  2002  |  2001
 
 
Dec 31, 2007 Silk Soymilk - smoooth -- Barry Silverstein
  Holy cow: how soy milk is changing our diets.
   
 
Dec 17, 2007 Jimmy Buffett - brand shark -- Jennifer Gidman
  Sand Castles: The rise of the Jimmy Buffet empire.
   
 
Dec 10, 2007 UGG Australia - the good, the bad, and the UGGly -- Barry Silverstein
  This fashionable brand steps into an unwelcome homecoming.
   
 
Dec 3, 2007 Joe Fresh Style - super snazzy -- Renée Alexander
  Can this brand bring fashion and style to the grocery aisle?
   
 
Nov 26, 2007 Natural Lawson - cornered? -- Patrick Williamson
  Natural Lawson displays healthy convenience stores.
   
 
Nov 19, 2007 Pollo Campero - free range -- Abram Sauer
  How chicken is this Central American brand?
   
 
Nov 12, 2007 Nike Vintage - classic kicks -- Alycia de Mesa
  Nike sees a future in its history.
   
 
Nov 5, 2007 Zipcar - merging lanes -- Preeti Khicha
  Zipcar hopes to motor into an urban demographic.
   
 
Oct 29, 2007 Vampire Vineyards - blood thirsty -- Renée Alexander
  Bloody delicious.
   
 
Oct 22, 2007 Hyundai - hazard lights? -- Jennifer Gidman
  Can this car brand overpower its sluggish reputation?
   
 
Oct 15, 2007 Energizer and Duracell - opposites attract -- Abram Sauer
  How batteries are powering their own branding futures.
   
 
Oct 8, 2007 Lands’ End - hard landing? -- Barry Silverstein
  From misplaced apostrophe to clothing juggernaut.
   
 
Oct 1, 2007 Taj Hotels, Resorts, and Palaces - kingly quarters -- Preeti Khicha
  Hospitality means balancing class, culture, and history.
   
 
Sep 24, 2007 Facebook - graduating on -- Kimberly Maul
  The many expressions of Facebook.
   
 
Sep 17, 2007 LA Galaxy - starry makeover -- Alycia de Mesa
  Beckham brings LA Galaxy universal appeal.
   
 
Sep 10, 2007 China - a brand in progress -- Tom Blackett
  China is still soul searching for accurate branding.
   
 
Sep 3, 2007 BOSE - sound positioning -- Barry Silverstein
  Is BOSE poised to rock on?
   
 
Aug 27, 2007 Crocs - still rocking -- Vivian Manning-Schaffel
  Will Crocs continue to walk the walk?
   
 
Aug 20, 2007 The Goodlife Recipe - four paw cuisine -- Alycia de Mesa
  Has designer food gone to the cats and dogs?
   
 
Aug 13, 2007 simplehuman - clean house? -- Jennifer Gidman
  Will regular people pay for elite organizers?
   
 
Aug 6, 2007 Pizza Patron - ¿no mas? -- Alycia de Mesa
  What’s wrong with paying Mexican money for an Italian import?
   
 
Jul 30, 2007 Newman’s Own - on the side -- Barry Silverstein
  Why is Newman’s Own so good for others?
   
 
Jul 23, 2007 Penthouse - hard times -- Abram Sauer
  Will re-branding save Penthouse from marketing celibacy?
   
 
Jul 16, 2007 RadioShack - does stuff? -- Barry Silverstein
  Can restructuring and a sleeker image make RadioShack competitive again?
   
 
Jul 9, 2007 Vera Wang - unbridled business sense -- Alycia de Mesa
  Vera Wang's success shows that a brand doesn't have to remain pigeonholed in its initial market.
   
 
Jul 2, 2007 Ford Taurus - dead bull? -- Renée Alexander
  Ford revives the Taurus nameplate. Will customers embrace it like Lazarus or shun it like a zombie?
   
 
Jun 25, 2007 Ameriprise - dream investment? -- Barry Silverstein
  A relatively new spin-off from American Express, Ameriprise sets its sights on an aging—but lucrative—Baby Boomer market.
   
 
Jun 18, 2007 Boca Foods - soy joy -- Barry Silverstein
  As elements of vegetarianism sprout in the mainstream diet culture, Boca Foods grows into a brand as healthy as its products.
   
 
Jun 11, 2007 Timberland - environmental heeling -- Barry Silverstein
  If one were compiling a list of socially responsible brands, Timberland would be a shoe-in.
   
 
Jun 4, 2007 Diet Coke Plus - new addition -- Alycia de Mesa
  Coca-Cola promises a splash of nutrition with its latest sugar-free cola.
   
 
May 28, 2007 BoConcept - chic seats -- Vivian Manning-Schaffel
  With sleek stores and urban-chic design, BoConcept promises a civilized—and assembly-free—alternative to IKEA.
   
 
May 21, 2007 Habitat for Humanity - foundation -- Barry Silverstein
  Even non-profits need proper branding techniques. Habitat for Humanity has built houses—and a successful brand—for more than 30 years.
   
 
May 14, 2007 LaKOTA - native remedies -- Alycia de Mesa
  With roots in Native American healing methods, LaKOTA pain-relief products promise a natural alternative to Advil and Tylenol.
   
 
May 7, 2007 Three Dog Bakery - the world-rover -- Barry Silverstein
  Three Dog Bakery grew from a pup to the Great Dane of specialty dog-food brands.
   
 
Apr 30, 2007 SoftBank - moshi moshi -- Patrick Williamson
  After acquiring Vodaphone, SoftBank launched a rebranding campaign. Can it succeed in the mobile market where Vodaphone failed?
   
 
Apr 23, 2007 Curves - taking shape -- Barry Silverstein
  The successful Curves franchise makes one think of Starbucks or McDonald's…without the coffee and hamburgers.
   
 
Apr 16, 2007 Teavana - tea chain -- Deanna Zammit
  With more than 100 locations and as many varieties of a premium-priced, caffeinated beverage, Teavana tries to do for tea leaves what Starbucks does for coffee beans.
   
 
Apr 9, 2007 Old Dutch Foods - potato potential -- Renée Alexander
  Eastward ho! A snack-food brand based in Western Canada expands eastward. Will its success be as crisp?
   
 
Apr 2, 2007 Roomba and Scooba - floored -- Barry Silverstein
  iRobot brings sci-fi technology to solve one of man's oldest problems: keeping his floors clean.
   
 
Mar 26, 2007 I NY - stately -- Abram Sauer
  As the I NY brand seeks a facelift, another question arises: What is "New York"?
   
 
Mar 19, 2007 Nintendo Wii - iin motion -- Alycia de Mesa
  Nintendo's Wii detects motion and attracts active gamers looking for an alternative to the Xbox 360 and the Playstation 3.
   
 
Mar 12, 2007 Craigslist - classified -- Abram Sauer
  Craigslist combines old-fashioned classified ads and new-millennium technology to emerge as a popular, iconoclastic brand.
   
 
Feb 26, 2007 UNIQLO - crossing over -- Patrick Williamson
  With its quirky clothing and against-the-grain branding, Japan's UNIQLO tries to fill a Gap in the US retailer market.
   
 
Feb 19, 2007 Trader Joe's - quirky mart -- Barry Silverstein
  Trader Joe's has inspired a cult-like following seeking an alternative to the typical grocery store.
   
 
Feb 12, 2007 NECCO Sweethearts Conversation Hearts - sweet talk -- Kathy Kehrli
  For more than 100 years, NECCO has put sweet words in people's mouths—and offered a Valentine's Day alternative to chocolate.
   
 
Feb 5, 2007 Fiskars - stays sharp -- Anthony Zumpano
  By employing the latest branding techniques while managing a full fleet of products, Fiskars remains a relevant brand.
   
 
Jan 29, 2007 Walgreens Apothecary - facial expressions -- Alycia de Mesa
  Can a mass-market convenience store/pharmacy succeed with a higher-end line of skincare products?
   
 
Jan 22, 2007 Levi's Eco - blue greens -- Alycia de Mesa
  Will another foray into organic denim boost the fortunes of Levi's?
   
 
Jan 15, 2007 Starbury - rebound? -- Anthony Zumpano
  Will his inexpensive Starbury line of sneakers and gear make Stephon Marbury the heir to Air (Jordan)?
   
 
Jan 8, 2007 Sogno Uno de Savanna Samson - great nose -- Abram Sauer
  As celebrity-affiliated wines proliferate, a porn star brands a vivacious vino.
   
 
Jan 1, 2007 NFL - fumbles? -- Abram Sauer
  By launching its own cable network and seeking an expanded audience, is the NFL in danger of dropping the ball?