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Heineken.com vs. Budweiser.com
Taste test
by Abram Sauer
November 3, 2003
Flaunting the “i before e except after c” rule isn’t all Budweiser and Heineken have in common. Their respective websites share many of the same qualities, and shortcomings.
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For the most part, websites of consumer goods brands aren’t worth much more to the average consumer than they are to the brand itself. Despite a medium of almost limitless possibility, consumer goods brands are very limited in their scope and thus can rarely make use of the Internet in such a way as to really engage a surfer. Internet-based retail may be picking up, but not in the consumable goods market (i.e. people are buying more clothing online, but they are still shopping for potato chips, peas and beer in the store). Thus, such brands commonly approach their web presence with a begrudging cost-of-doing-business-nowadays attitude, which occasionally comes across as subtle contempt for the medium as a whole. However, alcohol brands have it a little easier, as alcohol -- a “fun” product -- can afford to be a little more risqué online than, say, a brand of orange juice.
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Both Heineken.com and Budweiser.com are what can be called “six-pack sites,” as in: one could drink a six-pack of either product without ever having comprehensively navigated either. Yes, they are that bottomless. As one might expect though, some of it is better than most.
The Good
Budweiser rocks while Heineken grooves. Both sites offer quite respectable links to new music. Budweiser gravitates more toward rock bands while Heineken’s selection, through a project called Red Star Sounds, features more R&B and hip hop.
Genre preferences aside, Heineken does a little better job with its music features, promising a more comprehensive look at different artists (in collaboration with Def Jam records). The profusion of samples from so many artists on the Heineken site is just teasing enough to be pleasantly schizophrenic. Budweiser isn’t to be undersold though, and it is a close call; both sites excel in their offerings.
Heineken’s other highlight is a unique feature called Message in a Bottle. This feature invites surfers to enter a random message and send it out into the cyber-sea. By sending a message, users are rewarded with a random message sent out by some other surfer. Given the manner in which dark-roomed web surfing really has turned many of us into island castaways, this function can prove to be (if only momentarily) quite a strong meditation on modern society.
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Abram D. Sauer, former columnist for The China Daily and co-founder of Chopstickfactory.com, lives in New York and welcomes freelance opportunities.
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*Due to the constantly changing environment of websites, some reviews may no longer reflect the current website for this brand.
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May 5, 2003
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Staples - Works
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Packed with supplies, Staples.com does its best to organize online.
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Mar 24, 2003
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Sony - High tech
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Sony.jp uses the latest technology and the oldest (and best) branding techniques to display its product.
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Feb 3, 2003
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Carrefour - Stocked
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The aisles of Carrefour.com are stocked with a strong representation of its brand.
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Jan 20, 2003
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NFL.com - Fumbles
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Are you ready for some football? American football, that is, coming to you straight from NFL.com.
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