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Brylcreem
Nice do
by Jason Sauser
January 26, 2004
In 1949, a marketing team at Combe Incorporated came up with a catchy little song that started with the line “A little dab’ll do ya.” This line launched the world’s first mass-produced men’s hair product line: Brylcreem. The name may not be familiar but the scent is, evoking childhood memories of trips to grandpa’s barbershop, fidgeting in church and eating at the pull-up hamburger stand.
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Although Brylcreem’s older users remain loyal, younger men are attracted to more contemporary hair products. Thanks to the strong brand loyalty demonstrated by older men, less money was traditionally spent on advertising. As loyal customers grew older and began to fall outside of the market’s demographic Brylcreem’s market share got smaller. By 2001, Brylcreem held only 1.2 percent of the hair styling/setting gel/mousse category, according to Information Resources, a Chicago-based market research company.
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Meanwhile, the men’s grooming market is booming with US$ 7.7 billion spent annually worldwide on male hair product, which means that Brylcreem and other older brands in a similar position are trying to find ways to capture some of the market for themselves.
Brylcreem decided to catch up with the times, re-invent its image and at the same time reintroduce itself to the younger audience. The initiative paid off in 2003 with www.brylcreem.co.uk, which gives the ageless hair product brand a chance to work its way back into the public eye. After landing on the site, one notices that this is not a normal e-commerce site; it has no pop-ups, no sales pitches and no 30 percent off coupons. On the contrary, it claims to be an independent ministry, similar to the Ministry of Defense or Ministry of Foreign Affairs, but in this case, the Ministry of Hair. The purpose? “Defend hair-abiding citizens from organized hair threats, and at the same time provide advice to citizens on how to protect themselves.”
The site header contains the name and tagline of the site and two logos. The site tagline is a bit too similar to a stain removal ad, but the logos are very pronounced and definitely draw the eye. The Ministry’s logo is very serious up until the motto, “In Difensum Barnetas” (“barnet” is slang for hair). The site does a nice job of incorporating “barnet” into the features, even creating an imaginary town called Bad Barnet, which gives the brand an edgy, modern feel.
The Ministry has a Hair Crime section, which allows citizens to report bad barnet offenders, by uploading pictures, and view previously uploaded barnets, so they know what/who to avoid. Usually, when ratings are included rankings are not far behind, and MoH is no exception. The Ministry’s Top 10 Most Wanted list shows the top offenders of hair crime, allows verdicts to be placed on those “awaiting trial,” and pass judgment on those “recently nabbed.” Playful, harmless and interactive, the perception one might have had about one of the oldest hair-product lines in the world is immediately dispelled by visiting this site.
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Jason Sauser works as a window washer for some of New York's tallest buildings. When he isn't knee deep in suds, he likes to develop enterprise level web-applications.
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*Due to the constantly changing environment of websites, some reviews may no longer reflect the current website for this brand.
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Oct 18, 2004
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Jell-O - A treat
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Jell-O mixes up a treat that’s fun for the whole family.
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Sep 27, 2004
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Nike - does it
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Nike offers an online workout for the armchair surfer
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Mar 22, 2004
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Luciano Pavarotti - Bravo
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Pavarotti bids farewell to the opera scene but leaves behind an ovation-worthy website.
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Feb 16, 2004
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FCUK - Cheeky
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Taking shock online, FCUK fashions its site to appeal to teens.
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Jan 12, 2004
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Orange - Ripe
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Does Orange.co.uk reflect the brand's fresh squeezed identity?
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