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U2 Band

 

  U2
U2
4 sale
by Alycia de Mesa
March 14, 2005

U2 the band is creeping into middle age, but U2 the brand is as hot as ever and the website is no exception. While U2 is known for hot licks, passionate pleas for debt relief and eclectic stage names, its online property is pure brand extension aimed at keeping fans happy and making a few bucks along the way.

 
U2.com takes its design cues from the band’s latest CD "How to Dismantle an Atomic Bomb," with red and black "warning" stripes as main visuals. The color palette of charcoal grey on black background supports mostly white sans-serif text. The result is industrial chic that is both understated and edgy like the band’s persona itself.

Navigating through the site is time intensive and leaves the impression that there is constantly more to see. For the die-hard fan, this is a good thing. Like many modern band brands, the website is a mix of new and vintage music and images, online ticket sales, fan club and U2 branded merchandise for sale. (Rolling Stone magazine reported in its 29 July 2004 issue that merchandising, not ticket or even CD sales, is what creates the most profit for bands and in many cases actually keeps them financially afloat.)

With 14 CDs to the band’s credit, the amount of music material on the site is impressive. The site has teamed up with Apple iTunes to make available 400 songs ready for iPod download. Unlike most music sites, U2.com does not open with any U2 songs on "auto play" and there is, thankfully, an absence of Flash gratuity.

 
 
U2 While most music sites for popular artists are designed to create a central fan portal through member registration (which thus creates massive mailing lists), U2.com actually charges fans the privilege. For a US$ 40 annual fee, U2.com members receive a credit-card-looking metal key chain and access to web exclusive stories and content, such as reports and diaries from the road, message boards/discussion forums, and U2 screen savers. Perhaps the most unique feature of membership is a U2.com email address (e.g., yourname@u2.com) with a web-based mail service.

Incentives are also given to the U2 member, such as 25 percent off the first online store purchase and priority sales on concert tickets. (The latter of which seems to have already disappointed hundreds of fans since many concerts for the upcoming North American spring tour sold out too fast to accommodate website members.)

The band may be against atomic bombs, but they are decidedly capitalists.

In an era where no promotion is too much promotion for musicians on the rise, young bands such as Maroon5 give away access to their music videos and "auto play" their music as a part of the site experience and marketing/promotion of the band. U2 (a.k.a. rock gods still in their prime) give access to full-length audio and video streams and downloads as part of its paid subscription service. There is no question that the strategy from a business perspective is not only innovative but highly profitable. How long they can sustain the subscription service is in the hands of the fans themselves.

U2 will be inaugurated into the Rock and Roll Hall of Fame this spring. Perhaps on a less grand level, they also rank high marks at the website hall of fame here at brandchannel.

 

Alycia de Mesa is a brand identity consultant and writer with over 10 years experience from Fortune 100 to start-up companies. She is author of Before The Brand, the definitive brand identity handbook, published by McGraw-Hill (under the name Alycia Perry).

     
*Due to the constantly changing environment of websites, some reviews may no longer reflect the current website for this brand.
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