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Colette - flashion foward
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  Colette - flashion foward
Colette
flashion foward
by Alycia de Mesa
July 2, 2007

On the streets of Paris, off the rue du Faubourg Saint-Honoré, sits a three-level, minimally white bastion of cutting-edge fashion, gadgets, and goodies from the trendiest designers, known as Colette.
 
Catering to both genders, there is as much to intrigue a man as a woman, with fresh-from-the-runway clothing, beauty products, the chicest electronic gadgets—including the royalty of cellphones (Vertu) and oversized Lacoste watches—plus hip music and stylish art books. Even the packs of candy and trinkets stocked near the registers for impulse buys are unique and fun. Cheap? Hardly, but the store offers something for nearly every billfold.

So how do you take such a refreshing interpretation of a retail store and translate it to the web? In an equally refreshing way, of course.

Colette the website (which we visited in 2005) is fun and irreverent the moment your mouse meets the bunny robot character appearing not only as a cheeky web mascot but a useful interface as well. From the simple splash page, the user can choose the French or English language site not from the typical "language" link but from the screen (which is the "face" of the bunny robot). Once this decision is made, users are taken immediately to a set of staggered bunnies of various designs (including a green Lacoste one) that serve as thematic links to information ranging from useful to esoteric.

 
 
Colette - flashion foward Rather than landing on an entirely new page, a "capsule" is opened and overlaid on the same page to reveal info such as Lacoste's new watch line launched at Colette during the French Open, store hours and directions, and info on how to watch Colette TV on a mobile phone. Colette TV programming—featuring new product launches and exclusive content by designated artists—is produced by Japanese mobile commerce innovator Xavel.

To visually and emotionally connect users more to the experience of the actual store, the animated interfaces are set in front of a large image of the actual store, and music from the store's CD selection plays in the background. (The user can change tracks or turn off the player.) The audio function thematically links to the wall of headphones provided in the brick-and-mortar store. And there is yet another (headphone-wearing) mini-bunny that grooves to the music nearby. Too many bunnies for your taste? Just click an "x" button to hide the entire player.

Using the conventional text-navigation bar sends users though the "floors" of the site and store to reveal Colette history, photographic series galleries, lists of featured designers such as Alexander McQueen and Comme des Garçons, and (of course) e-shopping.

Products offered via the website are as pleasantly unexpected and surprising as shopping in the store itself. A limited-edition, lock-shaped, Philips-made USB drive studded with ice-blue Swarovski crystals—a pendant worthy of Tiffany's—is alongside Kiehl's lip gloss and design books from Japan. While accessories are available online, clothing—with the exception of a couple of sweaters—is conspicuously absent. The seasonal "best of NYC–London–Milan–Paris," including edgy emerging and well-known designers, is left exclusively for the first floor of the real store in Paris.

Now in its tenth year, Colette is still run by Sarah Lerfel (the store is named for her mother, Colette Roussaux). The store is hailed as the first of its kind as a concept retail location, enjoys positive press, and has inspired competition such as Moss in New York City. On the web front, Colette is still light years ahead its peers, thanks to the creative and technical harnessing of Spill (site design) and Add A Dog (illustrations and animation).

The site took home a Webby Award for best fashion site in 2004. Three years later, it still has that trendy je ne sais quoi element that translates to pure fashion fun.

 

Alycia de Mesa is a brand consultant, speaker and writer with more than a decade of industry experience ranging from start-ups to Fortune 100 companies. Her latest book is Brand Avatar – Translating Virtual World Branding Into Real World Success (Palgrave-Macmillan).

*Due to the constantly changing environment of websites, some reviews may no longer reflect the current website for this brand.
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