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  Nexium - soothing
Nexium
soothing
by Anthony Zumpano
August 11, 2008

With the US in its second decade of FDA-approved direct-to-consumer (DTC) pharmaceutical advertising, it’s no longer a surprise to see full-page ads or 30-second TV spots that suggest you “ask your doctor” about a particular potion or pill for your medical condition.
 
Because these products are marketed to the layperson, not the MD, branding is especially important. Sildenafil citrate, tadalafil, and vardenafil may sound like subjects from a slept-through chemistry class, but most Americans have heard of Viagra, Cialis, and Levitra, even if they’re not at risk for the conditions for which these drugs offer help.

The pharmaceutical company AstraZeneca, headquartered in the UK and Sweden, has been running ads, for esomeprazole magnesium, a proton-pump inhibitor used in the treatment of gastroesophageal reflux disease (GERD), heartburn, and ulcers. The drug is sold under a catchy name, Nexium, and the address of its online home is even catchier: purplepill.com. (You can also get there via prilosec.com prilosec.com.)

It’s no surprise that purple dominates the design; a thick frame in that color surrounds each page. Each page also contains the Nexium logo on the upper left, the AstraZeneca logo on the right, and a large image of a Nexium pill (not actual size, one hopes) on the lower right.

The site targets two consumer audiences—those who take Nexium, and those who don’t—and gently directs each audience to the intended content. When you first arrive at purplepill.com, a headline asks, “Currently Taking Nexium?” Above the big purple pill, a “learn more” link leads to information on “how to make the most of your treatment” with the drug.

If you’re not currently taking Nexium, you’re asked to click a link that delivers what looks like a basic page refresh, but the headline now reads, “Could Nexium Be Right For You?”—and the “learn more” leads to the “How NEXIUM Heals” page. (Though the brand is spelled Nexium on its logo, it appears as all-capped NEXIUM throughout the site.)

The site boasts plenty of information about GERD, including a couple of animated videos that deliver a detailed, but not too graphic, description of the disease and how Nexium fights the symptoms.

The videos are not the only elements that deliver a message that a brochure could not. A section called “Living Better With Acid Reflux Disease” contains a body mass index (BMI) calculator (because weight is a factor with the disease) that is not a mere “calculator” but a Flash application that uses sliding rulers for height and weight so you can not only see what your BMI is, but you can quickly see how many pounds you’d have to shed in order to generate a healthier score.

A really cool (albeit somewhat under construction) Tools and Resources section helps make the site more than just about a pill. Because diet can also exacerbate the disease, the site contains a robust recipes section, plus a menu planner that can be customized according to the number of servings and number of calories per meal, category (e.g., low carb, easy to prepare), and main ingredient. With the planner you can list a week’s worth of meals, know your carb-and-calorie consumption for that week, and even print out a shopping list of the ingredients you’ll need.

 
 
Nexium - soothing If wish to adjust your own collection of recipes, type or cut and paste a list of ingredients into a tool called the Recipe Trigger Checker. When I entered the ingredients for one of my favorite meals, Toll House Cookies, the Trigger Checker flagged the eggs and chocolate, explained how each can inflame GERD symptoms, and suggested alternatives like egg substitute and carob chips.

Other tools track and analyze your sleep habits and help you organize your medication consumption. Disappointingly, the two most intriguing tools, Fitness Planner and Ask a Dietician, are under construction.

Finally, there are two video testimonials. Each features a Nexium user with a higher profile than the average person (a pro football player turned opera singer, a radio talk-show host) and production values beyond a one-camera shot of a talking head in front of a blank wall. With multiple interior and exterior locations, a musical score, and some fleet editing, these videos—which run more than four minutes each—create human-interest stories about how Nexium has not just tamed the symptoms of GERD, but improved lives.

Nexium is not the only fancy proton-pump inhibitor website on the online block. AcipHex (Eisai Company’s rabeprazole sodium) and Previcid (TAP Pharmaceutical Products’ lansoprazole) offer similar messages. While the Nexium site has better tools (e.g., more recipes), the AcipHex site feels “warmer” thanks to the use of more people images. And even the site for the over-the-counter version of Prilosec, from which Nexium is derived, works the purple better.

Still, with its user-friendly tools, Nexium presents a clear online message about its benefits for those suffering from the distress of GERD. And once all those tools are working properly, the site will reduce its online agita as well.

 

Anthony Zumpano lives and works in New York.

*Due to the constantly changing environment of websites, some reviews may no longer reflect the current website for this brand.
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Nexium - soothing
 
 In terms of branding, I must say Astra Zeneca has done a very good job. Nexium is indeed perceived as salvation for those who suffer from gastrointestinal diseases.And for those who have used the drug, there's no way to deny it's efficacy.They have also done a great job in getting their name to be known, even for the people with no need for the treatment. And then there is an ethical question on how these ads can induce a healthy person to consider looking for such a drug for simple problems such as mild occasional heartburn. I leave my comment without opinion towards that as I think it really depends on other environmental factors.Meaning that in such countries as Brazil, some prescription drugs are easily bought without prescription, except for psychotropic drugs, drugs that cause addiction or are potentially harmful if taken without medical monitoring.But drug advertising here is prohibited for mass media, thus reducing the number of people seeking drugs without medical advice. 
Hugo Arantes Carlos, Marketing Analyst, Medley Pharmaceuticals - August 11, 2008
 
 Just to give a conclusion to my previous comment. The most important thing a Pharmaceutical company has to do is mind the point where an ad or marketing campaign can become perceived as unethical. Then again that may sound like a basic rule for branding. Perception is everything, even if a company works in a very ethical or unethical fashion, as politically incorrect as it may sound, the important thing is to be PERCEIVED as ethical (of course this is way easier to achieve by actually being ethical. There's always a limit for bending perception, there's always a point where everything has to be balanced) 
Hugo Arantes Carlos, Marketing Analyst, Medley Pharmaceuticals - August 11, 2008
 
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