Interbrand IQ: The Best Asian Brands Issue

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brand strategy

RadioShack Hedges Plan to Attract Younger Consumers

Posted by Mark J. Miller on May 20, 2013 03:37 PM

After only a month, Jennifer Warren, the chief marketing officer for RadioShack, has given the 92-year-old company's image quite an overhaul. With hopes to become more relevant to younger consumers, the brand is pulling out every trick to try and woo a generation of digitally-savvy consumers into its aging stores.  

Earlier this month, the electronics retailer released a new commercial advertising Beats by Dre's Pill speaker, a spot that's riddled with half-dressed women moving in suggestive ways. The spot features a soundtrack by Robin Thicke, which is available for download with the purchase of a Beats product. With over 1.8 million views, it's the retailer's best effort to attract attention to the host of other electronic brands it carries, especially hip ones like Beats by Dre, as it continues to battle its long-time reputation as a wires and batteries-type shop.Continue reading...

digital moves

YouTube Looks to Homegrown Comedy Stars to Drum Up Original Content

Posted by Mark J. Miller on May 20, 2013 02:42 PM

YouTube may very well be the king of user-generated video, but the site has recently been making a push to create more original content as it takes TV head-on. This week, YouTube launched its first-ever Comedy Week, an exclusive collection of comedy's biggest talents doing their thing nightly on the video network. 

Throughout the week, YouTube will air a series of live shows, new episodes from existing channels and curated playlists with the help of over 150 comedians and media channels including Sarah Silverman, The Onion and even Arnold Schwarzenegger. A third of YouTube’s top 100 sites are all comedy-related, according to YouTube marketing head Danielle Teidt, and the hope is that the series will show the viewing public that the site is a good place to find great content.Continue reading...

brands under fire

Hyundai Looks to Put Mileage Misstep Behind It, but Lawsuits Still Linger

Posted by Dale Buss on May 20, 2013 01:39 PM

Hyundai is reportedly close to settling 38 federal lawsuits filed after it overstated the fuel economy of its cars. Such a turning point might suggest a grand statement by the brand seeking to sweep that nasty episode behind Hyundai for good with a hearty mea culpa.

But just as Hyundai marketing stewards have done from the beginning of this shameful interlude that began in November, they're making sure they communicate primarily with the offended parties—Hyundai owners—instead of with the general public. Hyundai simply continues to carry out the remedy it came up with last fall of an apology to those owners, changing of internal procedures about estimating mileage, and a reimbursement to its customers consisting of debit cards for gasoline purchases to help make up for the mileage they "lost," around $88 for each year they've owned the vehicle with overstated mileage.

"We're focusing on the owners," Steve Shannon, CMO of Hyundai of America, told brandchannel. "We think we're doing the right thing. Every day a certain number of [reimbursement chits] come in and we send them a debit card, and the owners tend to be very pleased with the fairness of the settlement."Continue reading...

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let's make a deal

Can Yahoo Buy 'Cool' with Tumblr Acquisition?

Posted by Mark J. Miller on May 20, 2013 12:22 PM

In what Yahoo hopes to be a life-altering deal, the aging internet company acquired social media site Tumblr for $1.1 billion, affectively gaining the attention of millions of users that visit Tumblr monthly (that is, if they all don't jump ship first).

Purchase rumors began to swirl last week after the company's CFO Ken Goldman spoke of Yahoo's "aging demographic" and their need to be "cool" again. With the acquisition now official, Yahoo will suddenly be knee deep in the content-consuming, uber-engaged millennials that it craves, but the question is whether Tumblr's core users will stick around for fear that Yahoo will alter the blogging site—or whether advertisers and brands can handle the rough-and-tumble world of Tumblr.

However, CEO Marissa Mayer was quick to assure users (with her first Tumblr post, of course) that Yahoo would "not screw it up" and had no plans to tamper with the site or its crew. Mayer's post, in the copyright-flouting spirit of Tumblr, used an image that without first getting its creator's permission.

Founder David Karp—who is slated to become Forbes' youngest billionaire—will remain at the head of the company along with his team. According to Mayer, it seems the only major plans Yahoo has for Tumblr (besides not screwing it up) are more opportunities for native advertising (aka advertorials or sponsored content, which Karp & Co. have been testing in the wake of earlier stumbles) in addition to implementing Yahoo search on Tumblr to start mining all that juicy millennial user data.Continue reading...

china

China Looks for Freedom in Consumer Products

Posted by Abe Sauer on May 20, 2013 10:54 AM

The "Live Free" logo on the back of a jacket or the big, red "自由" ("Freedom") on the sleeve of Harley-Davidson riders in China may seem a wild bit of irony. To those who buy into China as the brutal 1984-like state dry of any freedom, it may seem like a bold, almost rebellious political statement but to the riders displaying them, it's neither.

The idea of freedom through consumption is exploding in China. More and more brands—both foreign and domestic—are using the message every day. While the concept of consumer choices and products offering "freedom" is global, the idea of "freedom" in China is very unique.

A recent Reuters photo essay showed the world what a China Harley-Davidson rally is like. There were more than a few cultural differences. While the Sturgis Rally is held in the dusty backwater of South Dakota, China's recent Harley rally was at a private lake resort just outside of Shanghai. China's Harley enthusiasts tend to be CEOs or the very wealthy, but Harley-Davidson ownership is booming in China for some of the same reasons as in the west. "For me [Harley] represents freedom, total freedom,” a rider named Phillip Chu told Reuters.Continue reading...

brand news

In the News: Yahoo, Buick, P&G and more

Posted by Dale Buss on May 20, 2013 09:17 AM

In the News

Yahoo agrees to buy Tumblr for $1.1 billion, but questions already arise about how new native ads will affect cachet.

Buick Motor Co. celebrates 110 years

P&G launches major review of its advertising ROI.

Actavis acquires Warner Chilcott in $5 billion pharma deal.

Billabong sees brand value drop after failed buyout attempts.

Campbell Soup meets high earnings hopes.

Chrysler quality now rivals Toyota, exec claims.

DirecTV considers bid for Hulu.

Domino's debuts DVD that smells like pizza.

GM accelerates financial and operational streamlining, CFO says.

Google may allow branded apps for Glass.Continue reading...

auto motive

Ford's EcoBoost Brand Threatened by More Performance Problems, Complaints

Posted by Dale Buss on May 17, 2013 07:30 PM

Ford is facing a lawsuit that threatens to tarnish the carefully nurtured image of its EcoBoost engines as a way to get big improvements in fuel efficiency without giving up driving performance.

Some Ford owners in Ohio alleged in a suit filed in federal court in Columbus that Ford vehicles containing the 3.5-liter, V6 EcoBoost engine are "subject to sudden shuddering, shaking, rapid loss of power, and inappropriate transition to limp mode." The allegations echo complaints that Ford addressed last year in a non-public bulletin to dealers and by making changes on its engine assembly line.

At the same time, there are more reports from reviewers who maintain that EcoBoost engines don't deliver their promised fuel efficiency in real-world driving performance.Continue reading...

brand challenges

Has Apple Lost Its Groove?

Posted by Mark J. Miller on May 17, 2013 07:10 PM

While Apple has had some good news lately (it reached 50 billion downloads from its App Store, signed a deal with CW to have the network’s content appear on Apple TV, and its UK retail locations received the top customer-service rating in Britain), it also is going through some tough times as a brand.

A recent poll from Bloomberg notes that, “71 percent of poll respondents say the Cupertino, California, company has lost its cachet as an industry innovator, which includes 28 percent who say it is permanent and 43 percent who say it may be a temporary hiccup.” While some Apple loyalists remain dedicated to the company that has brought the world such innovations as the iPod, iPhone, and iTunes, plenty of folks in the general population aren’t as high on Apple as they used to be, with some turning to competitors like Google and Samsung. “Google plays offense while Apple has recently settled for playing defense,” Forbes reports. “Apple is struggling to maintain its position in the market, while Google is expanding its position.” 

Google’s shares have gone over a record $900 while Apple’s are now just above $400 after being over $705 in late September. While it can be difficult to keep up with its own track record of innovation, Apple apparently has got to keep pushing in order to keep the masses satisfied. “Where Apple went wrong is they began to confuse version releases and feature improvements with innovation,” Forbes reports. “What Apple is learning the hard way is even the most loyal base of consumers will jump ship when provided a valid reason to do so.”Continue reading...

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