Posted by Mark J. Miller on June 11, 2014 07:01 PM
Marrying digital commerce with bricks and mortar has been a challenge for retailers since Amazon showed up and changed the game. But after years of trial and error and new innovations in online and mobile shopping, brands have finally found a way to make it work.
Sainsbury’s, Britain’s second-largest grocery chain, is now following rivals Tesco and Asda into the world of click-and-collect, enabling customers to purchase online in the morning and pick up their items at locations in seven different subway stops on the way home from work. In addition to providing more convenient options for its one billion-pound online business, there are benefits for its partner, too. Transport for London, aka the London Tube, is hoping to bring in £3 billion ($5 billion) by renting out spaces across its 270 stations to the grocer.
And in the US, Target is hoping to catch up to competitors by making big investments in digital, including Store Pickup, its own click-and-collect service that allows shoppers to order goods online and then pick them up in-store the same day.Continue reading...
Posted by Shirley Brady on May 15, 2014 08:28 AM
TOP 5 STORIES
The New York Times ousts its first female executive editor as Le Monde's female top editor resigns.
Dixons and Carphone Warehouse to merge in the UK as Dixons Carphone.
McDonald's, Burger King and other fast food brands brace for walkouts across U.S. and globally.
Univision and T-Mobile partner on co-branded Hispanic wireless service.
Walmart profit hit by severe winter weather as Asda unit restructures and warehouse workers win back pay.
ALSO IN THE NEWS:
Amazon wants to charge more for "access to its pipes."
Apple and Samsung compete for "atom-thick patents" as Apple's Beats deal may be announced next week.
Beefeater celebrates modern London with limited-edition packaging.
BMW and Toyota's Lexus reportedly partner on "supercar."Continue reading...
sip on this
Posted by Dale Buss on May 6, 2014 02:48 PM
Starbucks continues to adjust to new realities in the important U.K. market. Not only will it be paying more taxes there following a public outcry, but now the icon of American "lifestyle" coffee brands is bringing its less-expensive Seattle's Best Coffee marque to Britain.
The arrival of Seattle's Best in the UK appears aimed at shoring up Starbucks' performance against less-expensive coffee competition from McDonald's and other quick-service restaurant brands. Starbucks sales fell in fiscal 2014 in the U.K. for the first time since Starbucks entered the market in 1998. In a cost-cutting move, the company has been closing some of its 550 British outlets that aren't profitable due to expensive rents.
"We chose to launch Seattle's Best Coffee in the U.K. because we know Brits love their coffee," Simon Hillier, Starbucks European foodservice director, told the Independent. The cheaper brand offers an "everyday range" of coffees for "coffee-on-the-go consumers." Those consumers will have to search a bit to find the Starbucks-owned SBC, however.Continue reading...
Posted by Abe Sauer on March 10, 2014 11:52 AM
"Réinventait avec humour l’environnement de la grande distribution en garnissant ses rayons de produits rebaptisés et habillés pour l’occasion."
That description from Chanel's official press release certainly sounds a lot sexier than "set in a supermarket." But that's exactly where Chanel's Paris Fashion Week show was, building on a a new "normcore" trend adopted by fellow fashion brands including Anya and Moschino (and UK supermarket retailer Asda, which staged its own knock-off of the show featuring its own fast-fashion private label, George).
Inside a staged supermarket, models strutted down the catwalk (aisles?) with shopping carts and baskets as Chanel designer Karl Lagerfeld looked on. Adding to the downmarket vibe of the show was the tattered and oversized clothes and sneaker-wearing models. Chanel's supermarket may not have planned to compliment Anya Hindmarch's earlier February show, but it certainly did. The Anya runway show featured models strutting with handbags that featured everyday home brands like Frosted Flakes' Tony the Tiger and the Corn Flakes' rooster to Ariel detergent.Continue reading...
Posted by Sheila Shayon on January 29, 2014 05:52 PM
The UK's four biggest grocers, Tesco, Asda, Sainsbury's and Morrisons, as well as Marks & Spencer, Waitrose and the Co-op have pledged to release regular updates on the amount of food wasted in their stores starting in 2015.
The move follows Tesco’s admission that it generated 28,500 tons of food waste in the first six months of last year alone.
The commitments from the UK grocer industry were announced at a British Retail Consortium event for a recent report that showed that 25 signatories, representing half of UK retail, exceeded all targets for reducing waste, energy and water usage through 2013.
British Retail Consortium Director General Helen Dickinson said, “Retailers in the UK have made significant progress in reducing their impact on the environment,” Click Green reports. “Retailers will continue to keep this momentum going: they recognise that it makes business sense and delivers real environmental benefits as well as value for their customers.”Continue reading...
Posted by Sheila Shayon on November 27, 2013 03:52 PM
America has successfully exported its Black Friday retail frenzy the UK and Canada, despite the fact that neither celebrates Thanksgiving. Apple, Amazon, and Asda (owned by Walmart) are offering their US Black Friday deals to UK consumers at 20 percent off this weekend, while native retailers like Debenhams, John Lewis and Selfridges are getting in on the Black Friday action with what they call "Christmas comes early" sales.
"This shows how online is driving the retail agenda. Apple and Amazon offer deals in the US and they don't want their UK customers to feel cheated," Donald Shields, multichannel strategy director at SapientNitro, explained to Ad Age. "This has obviously come from online—there's no Thanksgiving and no Friday off to go out shopping—but it's picking up momentum in stores as well, and translating into a physical retail event."
With online spending in the UK expected to jump 20 percent to $8 billion between now and Christmas, according to Deloitte, retailers are happy to adopt another US concept: Cyber Monday.
But Kevin Gill, managing creative director of Start JG, thinks the shopping events lose a little luster outside the US, where they just seem like another sale. "It seems a little bit cynical to plug into a US event when we don't have the event that precedes it—are they going to import Thanksgiving next?" he told Ad Age. "It's a more natural extension for U.S. retailers like Amazon and Apple, but Debenhams feels a bit of a stretch. If retailers embraced it and did something special it might work, but just offering 20 percent off is a bit shallow."Continue reading...
Posted by Shirley Brady on March 22, 2013 09:02 AM
BlackBerry launches new Z10 smartphone in US today, as CEO says Apple's iPhone is outdated.
Pepsi introduces first new package design since 1997.
PPR, French owner of Gucci and Saint Laurent, announces rebrand to "caring" Kering with new owl logo.
Nike surges on China rebound, North American results in latest quarterly earnings report.
Asda pulls private-label corned beef from UK shelves over horsemeat discovery as new report finds consumer concern fading.
Chrysler looks to Nike and Starbucks for inspiration.
Coca-Cola tops British grocery brands ranking as Walkers rises to #2.
Facebook tests yet another timeline design.Continue reading...
Posted by Sheila Shayon on September 19, 2012 03:20 PM
Tesco CEO Philip Clarke told the World Retail Congress in London today that the "tectonic plates are shifting" in retail and residual from financial woes in the euro zone is requiring companies to adopt new technologies or lose their competitive edge.
"We are in the first downturn of the digital age," Clarke stated, adding "consumption is weakening" in China, Thailand and South Korea, regions previously earmarked for growth but reeling from economic turmoil in Europe. "[These economies] are vulnerable to the crisis in the euro zone, as well as inflation caused by high commodity prices.
"Digital technology gives us the opportunity for a warmer, more meaningful conversation with our customers, local communities, our colleagues and the suppliers we work with.” That's why Clarke, who started as Tesco CEO in March 2011, has just launched a corporate blog, Talking Shop, in an effort to build trust and, as he puts it, "explain what we are thinking and how we see the world."
He's not much of a tweeter, though he likes writing bylined op-ed pieces (such as this week's FT column). So why blog?Continue reading...