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brands under fire

Bangladesh Victims Yet to See Compensation as Governments Pressure Compliance

Posted by Sheila Shayon on May 21, 2013 12:54 PM

Fortunately, the issues brought to light by the recent horrors in Bangladesh are not disappearing from the headlines. Unfortunately, those who are culpable are not acting swiftly enough.

What little consensus has emerged from the rubble of a collapsed eight-story factory, which claimed over 1,120 lives, underscores the fact that public-private collaboration is vital to enact the sweeping reforms required for real change rather than corporate social responsibility campaigns. Major retailers including Walmart, Gap, JCPenney and Sears have yet to sign the proposed fire and safety agreements, while Walmart, like the wolf guarding the hen house, said it will monitor its 300-plus Bangladeshi suppliers itself. However, H&M, along with 30 other international retailers committed to the $3 billion fund to improve the safety of garment factories in Bangladesh.Continue reading...

brands under fire

As Deadline Expires, Walmart, Gap Under Fire for Refusing to Sign Bangladesh Agreement

Posted by Sheila Shayon on May 16, 2013 05:38 PM

As the May 15 deadline has come and gone to sign the IndustriALL-backed Bangladesh safety agreement, the abscence of a number of US brands has become even more apparent as more than 30 international retailers have agreed to the terms defined by international labor organizations to ensure the repair and future maintenance of Bangladesh's growing garment industry. Last month, Rana Plaza, an eight-story factory employing mostly young women collapsed, killing 1,127 people.  

While American clothing brands and retailers have been actively involved in the ensuing dialogue, the only two to sign the agreement by the deadline were PVH (which owns the Calvin Klein, Tommy Hilfiger and Van Heusen brands) and Abercrombie & Fitch, while Walmart and Gap publicly declared their opposition to the plan

To date, the list of signatories includes: Abercrombie & Fitch, Aldi, Benetton, C&A, Carrefour, El Corte Ingles, Esprit, G-Star, H&M, Helly Hansen, Hess Natur, Inditex (Zara's owner), jbc, KiK New Look, Lidl, Loblaws on behalf of its Joe Fresh and Primark brands, Mango, Marks & Spencer, Mothercare, N Brown Group, Next, PVH, Rewe, Sainsbury's, Stockmann, Switcher, Tchibo, Tesco and WE Europe.Continue reading...

brands under fire

Bangladesh Hangs in the Balance as North American Retailers Weigh Options

Posted by Alicia Ciccone on May 14, 2013 07:01 PM

As it stands, 1,127 lives were lost in the factory collapse in Bangladesh and over a dozen international retailers have signed on to the binding Bangladesh Fire and Building Safety Agreement as the May 15 deadline looms. 

In a move that was hailed as "game-changing," H&M, Bangladesh's largest producer, signed on to the agreement on Monday, which promises to ensure independent inspections of all factories and financial aid to improve factory safety. “With this commitment we can now influence even more in this issue," said Helena Helmersson, Head of Sustainability for H&M, in a statement posted on the fast-fashion retailer's corporate website. 

While H&M's decision may have influenced other signatories like Italy's Benetton, Spain's Mango and Britain's Marks & Spencer, it has yet to affect the decisions of North American retailers including Gap Inc. and Walmart.Continue reading...

brands under fire

H&M, Primark Sign Bangladesh Safety Agreement; Gap Says It's Next [Update]

Posted by Sheila Shayon on May 13, 2013 06:39 PM

The rescue efforts in Savar, Bangladesh have officially been turned over to recovery as the death toll surpasses 1,100 in what has become the worst accident in the history of the garment industry. But 20 days later, it seems that progress and change is beginning to emerge from the rubble of a decrepit industry. 

The Bangladeshi government has agreed to let garment workers form trade unions without the permission of factory owners—a breakthrough in workers' rights in a de-regulated country, where garment factories were shut down this week following worker unrest over wages and conditions.

The proposed  safety plan, backed by a coalition of labor groups, calls for independent inspections of factories and a legally binding fire and building safety plan requiring retailers to help pay for improvements to factory safety and is an amendment to the 2006 Labor Act lifting restrictions on forming trade unions in most industries.

The pact also calls for changes regarding severance payments, welfare fund payments, management practices and payment and banking standards. In what could be a game-changing announcement, Swedish retailer H&M announced Monday that it will sign the binding agreement.Continue reading...

brands under fire

Benetton Finally Admits Involvement as Activists Demand Action in Bangladesh

Posted by Sheila Shayon on May 9, 2013 05:47 PM

The death toll at Rana Plaza in Bangladesh has surpassed 900 as another factory fire has claimed an additional eight lives in the industrial district of Mirpur. 

Fortunately, the fire in the 11-story building that manufactured mainly sweaters was closed for the night and workers had left the premises, according to Reuters. According to reports, the factory's managing director, a member of the board of the Bangladesh Garment Manufacturers and Exporters Association was meeting with friends in the building when the blaze broke out. The fire was fueled by massive piles of acrylic products used to make cardigans, jumpers and pajamas for customers including Britain's Primark and Spain’s Inditex Group. The eight victims died of suffocation in stairwells trying to escape from the smoldering acrylic that produced immense amounts of smoke and poison gas. Among the victims were also two local government officials.

For what it's worth, the horrific state of factories in Bangladesh, magnified by global news coverage and relentless social media attention is finally starting to have an effect on those involved.Continue reading...

campaigns

Walmart's New 'Real' Ad Campaign Hopes to Highlight Chain's Goodwill

Posted by Dale Buss on May 7, 2013 06:22 PM

Walmart is definitely getting at something with its new TV and digital advertising campaign, "The Real Walmart." By focusing on a simple and clear-eyed approach on the strengths of the company and how various huge constituencies—American consumers, Walmart workers, and the company's supply-chain participants—benefit, the world's largest retailer has a good shot at engendering more of the endemic kind of goodwill that has often escaped it.

The campaign relies on TV ads that feature real Walmart customers, another that tells the story of a 19-year old employee in Chicago, and a third that explains some of the super-efficiencies inherent in the retailer's system that may be very familiar to MBA students but whose understanding really hasn't trickled down to the rank-and-file American consumer.

"We have wanted to do this for a long time because we know that people trust Walmart even more when they understand the opportunities we provide our associates, who the customers are that shop with us and how we deliver low prices," Bill Simon, president and CEO of Walmart US, said in a press release.Continue reading...

brand trainwrecks

Lululemon Still on the Road to Repentance

Posted by Sheila Shayon on May 3, 2013 06:20 PM

After the March announcement of a potential shortage in its supply of black Luon pants due to a failure to meet technical specifications—a.k.a., the sheerness issue—the eccentric Vancouver-based lifestyle brand and highly successful global retailer is still repenting.

In a report published Friday, Wedbush analyst Betty Chen downgraded the rating on Lululemon from Outperform to Neutral. Following a survery of 300 Lulu customers, the analyst found that management has not properly addressed the consumer perception of "quality erosion," that the brand may be losing ground to other yoga apparel companies and that only 10 percent of respondents plan to restock once the Luon pants are back in stores. 

We could have called that one. After complaints started to flood in that customers were unknowingly baring their derrieres, Lululemon pulled the designs in question from store shelves and pointed a finger at production managers in overseas factories. Brand loyalists flooded social media pages with complaints and questions, but the brand maintained an oddly cool demeanor, simply directing infuriated customers to the brand's Guest Education Center.

The nightmare didn't end their though, as reports flooded in about store clerks demanding customers to try on the pants and "bend over" before granting refunds and exchanges. Indeed, the trajectory of events since March takes a page from the brand playbook of what not to do after a major product incident.Continue reading...

brands under fire

As Death Toll Passes 500, Brands Consider Pulling Out of Bangladesh Factories

Posted by Sheila Shayon on May 3, 2013 05:06 PM

Nine days after the fatal collapse of the Rana Plaza garment factory in Sahar, Bangladesh, the death toll has surpassed 500, and the outcry against the conditions, companies and governance responsible is augmenting.

Bangladesh is now the world’s second-largest apparel exporter after China, with 80 percent of those exports servicing the US and the European Union. In return, those big brands provide jobs and support for millions, but is that enough? After multiple fatal accidents, western brands face harsh scrutiny over sourcing policies and the obvious lack of labor and safety regulations put into place by its suppliers. 

“We need to be careful now not to throw the baby out with the bathwater,” said Sara Hossain, a high-court lawyer in Bangladesh to TIME. “The question should not be shutting down the factories. It should be, 'How do you make employment safe and secure?'” Garment factories in Bangladesh pay the most and carry a certain cachet for that reason, despite safety issues. “Young men and women with a few years of schooling consider that the RMG [sector] gives them more independence and [makes them] more socially acceptable,” added Rushidan Islam Rahman, research director at the Bangladesh Institute of Development Studies.Continue reading...

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