Posted by Mark J. Miller on December 4, 2013 07:02 PM
If you’re idea of luxury is to get on a plane that has seats that lie flat so you can sleep, United may be your new airline of choice. The airline has just redesigned 15 of its Boeing 757-200s to offer such service along with extra legroom for those flying out of New York’s John F. Kennedy International Airport en route to Los Angeles or San Francisco.
United claims that it’s the first to offer such options on these “Premium Service routes,” Mediapost reports. The spruced-up planes also have “in-flight WiFi along with personal, on-demand entertainment at every seat as well as power outlets and USB ports at every seat.”
"Our investment in these aircraft and in the p.s. service will add greatly to our flyer-friendly customer experience on these coast-to-coast flights," said Jeff Foland, United's executive vice president of marketing, technology and strategy, in a press release. "This is just one more example of the many things we are doing to provide greater onboard comfort and convenience on every United flight."Continue reading...
Posted by Dale Buss on December 4, 2013 09:18 AM
Snapchat hires away Emily White, Instagram's ad exec, to be company COO.
Mercedes-Benz CLA comes through and cements US sales lead over BMW.
Newsweek plans return to print.
Applebee's rolls out tablets nationwide.
Benetton rises above Levi's to become India's top international fashion brand.
BJ's Wholesale Club owners express interest in buying Hess gas stations.
Boeing tantalizes states with 777x production.
China issues 4G mobile licenses to country's three main telecom companies.
Drake announces partnership with Nike's Jordan brand.
Greenpeace makes Christmas a downer with Santa reporting from melting Arctic.
JCPenney finally reports comp-sales increase.Continue reading...
Posted by Mark J. Miller on November 20, 2013 05:46 PM
United Airlines has had a rough go of it lately, especially since it merged with Continental Airlines back in 2010. "These past few years, in many ways, have felt like we've been managing a merger and not an airline...and now we get to manage an airline," United Chief Executive Jeff Smisek admitted, the Wall Street Journal reports.
The airline has become a bit of a punch line for its policies and slip-ups, including boarding passengers with window seats first to its ranking as the least satisfying major airline on the annual American Customer Satisfaction Index. And the fees, oh the fees.
So the airline has announced plans to both improve its profitability and performance, USA Today reports. Of course, part of the plan is to add on more fees and “optimizing” the ones it already has. The airline figurs it can make an extra $700 million annually that way resulting in “$3.5 billion in ancillary revenue by 2017.” Those extra charges could be for such things as “priority boarding, roomier seats, and/or less-stringent rebooking rules,” according to the Chicago Tribune. That doesn’t exactly sound like it will help those satisfaction ratings, though.Continue reading...
Posted by Dale Buss on November 12, 2013 03:42 PM
With the completion of an antitrust agreement with the federal government to shed dozens of slots at airports in major cities around the country, especially Washington Reagan and New York LaGuardia, American Airlines and US Airways are cleared for the takeoff of their merger to create a third heavyweight airline network in the US market to compete with Delta and United.
The $11 billion merger still must clear final, expected approval of the court handling American's bankruptcy, which is slated for this month. Final government approval of the merger now is expected by mid-December. And by early January the two brands essentially expect to become one in their customer-facing operations and communications.
"This is a common-sense solution which addresses regulatory concerns," Tom Horton, CEO of American and incoming chairman of the combined company, told a conference call. "It will benefit customers, [our] people and investors. It's a win-win-win."Continue reading...
Posted by Alicia Ciccone on October 15, 2013 10:58 AM
Free tickets, get your free tickets here!
That might as well be United Airlines' new slogan, as the airliner has yet again run into a problem that is allowing consumers to book flights for little to no cost. Following a technical glitch in September that allowed passengers to book flights only for the cost of taxes and fee, the company reported Tuesday that it was experiencing a similar phenonmenon, but this time, it wasn't the company's doing.Continue reading...
Posted by Dale Buss on October 4, 2013 09:34 AM
Amazon greenlights three new TV pilots and readies set-top box.
Samsung predicts record operating profit.
Chevrolet tries on Google Glass.
Banana Republic creative director steps down after five years at the brand.
Boeing sees commercial deliveries rise.
Cars.com plans to sit out Super Bowl after six years in Big Game.
Facebook reveals plans for Instagram.
Fiat isn't close to deal with UAW for Chrysler stake.Continue reading...
Posted by Mark J. Miller on October 1, 2013 06:41 PM
The digital age is saving airline pilots from lugging around the pile of manuals and maps they used to, with American and United Airlines investing in iPads as the pilots' digital flight bag. But not everyone is privvy to the leading brand's tablets.
Delta pilots, too, are converting flight bags to digital, but the pilots aren't very happy with the airline's choice of provider. Delta struck a deal with Microsoft for 11,000 Surface 2 tablets rather than distributing iPads, the tablet of the world’s new # Best Global Brand, Apple.
But Delta's decisions don't take into account its pilot's favorite tech brands, and instead are focused on the $13 million in fuel and other costs that the airline will save annually now that the crew doesn't have to lug the heavy manuals on board.Continue reading...
Posted by Mark J. Miller on September 30, 2013 02:48 PM
Part of JetBlue’s charm (and brand) is that all passengers are equal. There’s never been a first class that 'coach' consumers are banned from entering, and no off-limits bathrooms.
But that’s all changing next summer on flights between New York, San Francisco and Los Angeles as the brand introduces its Mint "premium section" that will feature “lie-flat seats, its own tapas-style menu, and even little 'suites' with doors to give passengers privacy,” as well as “customized amenity kits,” USA Today reports. The first flight featuring such ammenities will take off from New York's JFK airport on June 15, and head for the City of Angels.
"This is seismic because now, admittedly only on the transcontinental routes ... JetBlue is saying some passengers are going to be more important than others,'' Henry Harteveldt, a travel analyst with Hudson Crossing, told the paper. "This move is not one that comes with guaranteed success, nor is it one that comes without risk to the brand. ... There is a chance that some customers may look at this and say JetBlue is selling out.''Continue reading...