ready for takeoff
Posted by Barry Silverstein on January 2, 2013 02:52 PM
It's a safe bet that the unabashedly iconoclastic head of the Virgin empire, Richard Branson, will continue to raise eyebrows in 2013, just as he has done in years past. The latest Virgin Atlantic branding campaign, the airline's first in two years, is just the latest example of Branson brashness that's quite out of the ordinary.
In a two-minute commercial that could pass for an X-Men trailer (and which Adweek calls "stylish, fantastical, tongue-in-cheek"), Virgin Atlantic has fun showing how a group of extraordinary children grow up to be extraordinary employees with superhuman abilities at an airline that is "flying in the face of ordinary." The global spot (watch below) will run in 30-, 60-, and 90-minute television commercials, with elements adapted for digital and cinema use, and slyly references the brand's wannabe-superhuman founder.Continue reading...
Posted by Mark J. Miller on December 21, 2012 10:17 AM
It hasn’t been easy for Air Canada in recent years with plenty of quarterly reports filled with losses. So what's an airline in the red to do? Launch a new sub-brand called "Rouge," of course.
Starting in July, Canadians can start using the new low-cost airline, which will initially fly out of Toronto and Montreal to such destinations as Cuba, the Dominican Republic, Jamaica, and Costa Rica as well as Venice, Italy; Edinburgh, Scotland; and Athens. Consumers could start buying tickets Tuesday.
Later next year, Rouge plans to add more Canadian cities to fly out of as well as international destinations – and not just the ones that Air Canada flies to. "The creation of this carrier is to assist us in serving many destinations that our existing model does not work on a competitive basis," said Ben Smith, Air Canada's chief commercial officer, to the CBC.
According to Yahoo! Finance, Air Canada plans to hire 200 people for Rouge, but those employees shouldn’t expect to be rolling in dough. “Cost savings are expected to come from paying lower wages,” the report notes, “and putting more seats in planes in a so-called new ‘multi-tier seating’ structure.” And we’re not talking just a few more seats. The CBC hears it could be as much as 20 percent more. Prepare to not only fasten your seatbelts but suck in your gut, Canada.Continue reading...
Posted by Shirley Brady on December 13, 2012 11:40 AM
Cathay Pacific's Flight Attendants Union is lobbying the management of the Hong Kong-based carrier for improved wages, after the airline rejected the union's request for a 5% pay increase with a 2% offer on November 30.
The FAU this week approved a motion to go on strike in the new year — not by refusing to board the planes, but by performing the bare minimum required service. That means yes to water and flight safety instructions, and no to nuts, alcohol and smiles, with friendly service being the heart of the Cathay customer experience.
Not helping matters: the CX flight attendant who recently threatened to throw coffee in the face of daughter of the former Prime Minister of Thailand, and was duly fired. (Coffee, tea or third-degree burns?)
games people play
Posted by Shirley Brady on November 19, 2012 12:04 PM
Who needs in-flight entertainment when passengers can entertain each other? American Airlines' iPad app has been upgraded to add "Know It All," a free trivia game that pits fliers on Wi Fi-equipped flights against each other, in addition to passengers on other flights and players on the ground. The app is also updated for iPhone and iPod touch.
According to AA's press release, "From Nov. 19 to Dec. 31, 2012, fans who have "liked" American's Facebook page can register for a chance to win a weekly drawing for 100,000 American Airlines AAdvantage bonus miles. In addition, registrants who have downloaded the iPad app and played Know It All will be featured on a Facebook leaderboard. Each week, the Know It All player with the top score will receive an extra entry for the 100,000 bonus miles."
Download the app here.
in the spotlight
Posted by Shirley Brady on October 29, 2012 10:06 AM
A snapshot of how Hurricane Sandy is impacting the U.S. today, as states shut down transit systems and schools, and many businesses are closed or letting employees work from home as the northeast is in lockdown mode:
Posted by Sheila Shayon on September 27, 2012 12:24 PM
The "Is Japan Cool?" campaign from All Nippon Airways, Japan’s largest airline, aims to lure Americans to fly ANA and visit Japan. Unlike the UK's cocky (and to some, uncool) "Cool Brittania" campaign in the late 90's, it's a rhetorical question that peddles Japan's charms with a soft sell. Some might argue, too soft of a sell.
The goal of the “Cool Campaign,” now in its second phase, is to help Americans more easily understand places in Japan through pictures and videos mapping locations and enlightening visitors about cultural institutions, tourist attractions and quirkier trends (Cosplay, anyone?)Continue reading...
ready for takeoff
Posted by Mark J. Miller on September 24, 2012 01:48 PM
Loews Hotels found its name in the news in recent days because the fire-alarm system of its Nashville hotel was set off by a drunken two-time Olympic gold medalist, snowboarder Shaun White. His schoolboy antics led to the whole place being evacuated and a contrite apology from the snowboarder. Not exactly the kind of security Loews wants to be known for.
Now the hotel chain is the first hospitality brand to participate in a first-of-its-kind security partnership with the U.S. Department of Homeland Security. U.S. citizens who sign on to Loews’ loyalty-rewards program, YouFirst Platinum, gain complimentary enrollment into the DHS’s Global Entry program and allows guests to expedite airport screening with TSA PreCheck.
"Partnerships are integral to the way we do business as a brand," stated Loews Chairman Jonathan Tisch. "Our collaboration highlights the importance of the public and private sectors working together to improve hospitality for all our guests, whether that be at our hotels or traveling through an airport."Continue reading...
Posted by Sheila Shayon on September 6, 2012 09:46 AM
Richard Branson's Virgin America airline is doing it again, shaking up the status quo with its latest 'Originals' experience campaign featuring some of the airline's Elevate frequent flyers, and with more hailing from Silicon Valley than Hollywood.
"For years, flying domestically had largely become a dismal, uninspired experience. When Virgin America launched, the idea that a domestic airline could reinvent that experience – through technology, design and entertainment – was still a pretty radical notion," stated Luanne Calvert, VP Marketing at Virgin America.Continue reading...