branding together

American Express Promotes Twitter Sync at SXSW with Jay-Z

Posted by Sheila Shayon on March 8, 2012 11:15 AM

American Express announced an innovative social media integration with Twitter this week, enabling US cardmembers to turn customized Twitter hashtags into savings via Promoted with the tagline “Sync. Tweet. Save.” the social marketing promotion is the most direct use of Twitter to date by a brand that creates a real utility for customers: couponless savings loaded directly to their synced cards and automatically delivered in a credit statement.

“With Twitter, we’ve really hit the trifecta. We have a great platform in Twitter,” said Ed Gilligan, Vice Chairman, American Express. “We know our cardmembers are engaged in Twitter. We’ve been working with them to think about how can we help them move from conversations to commerce. To turn a tweet into a transaction.”

Brands trying out Amex Sync include Best Buy, McDonald’s, Whole Foods Market, 1-800-FLOWERS.COM, Century 21, The Cheesecake Factory, Dell, FedEx Office, FTD, Gulf, H&M,, Sports Authority, Ticketmaster, Virgin America and Zappos. They'll be closely watching the analytics on this test, with the Amex Synch API offering also supplying reports to merchants about customer spending, online and offline.

And if they're in Austin for SXSW on March 12th, they can celebrate at a concert featuring Jay-Z.Continue reading...

tech in the spotlight

SXSW Offers a Bigger Tent for Brands

Posted by Sheila Shayon on March 7, 2012 02:30 PM

The South by Southwest festival is eighteen years young, and more than 20,000 are expected to attend this week in Austin, where the SXSW Interactive and Film conferences kick off on Friday. The festival has grown from its alternative roots as a confab for a tightknit group of musicians and fans who flocked to Texas to catch the next Michelle Shocked to encompass corporate sponsors and corporate types. It's now a must-attend mainstream event and a hotbed of innovation, which makes it a must-attend for companies in the digital and tech space, especially startups.

"Some people tend to think of 'South By' as more of a [consumer-facing] event where the next big thing like Twitter gets launched. But you have a lot of B2B brands setting up booths next to B2Cs. You'll go to a panel and see the head of marketing for Adobe sitting next to Pepsi on stage. That's what makes it great," said Jesse Noyes of Eloqua. "Unlike other conferences, it's where you can get in front of both up-and-coming and established players. You want to be in that."

Twitter made an explosive debut at SXSW in 2007, followed by Gowalla and Foursquare in 2009. Last year Apple stole the spotlight with its pop-up iPad store, and this year’s star contenders include ‘people discovery’ applications Highlight and Glancee.Continue reading...

social media watch

LinkedIn Helps Users Follow and Connect with Brands

Posted by Sheila Shayon on February 28, 2012 10:58 AM

With more than 2 million companies on LinkedIn, the site has finally activated a way to connect with them: a Follow Company button, which is now live. The video above demonstrates how to find and follow a company, with more details in a blog post and a free webinar at 1pm EST today.

“Click on the Follow Company button and, as long as you are logged onto LinkedIn, you will automatically ‘follow’ the company,” says LinkedIn’s Mike Grishaver. “If you are not logged on, a box will appear asking for your LinkedIn credentials. Just type those in and you will automatically begin to follow the company. Companies will engage with you from their Company Page on LinkedIn and through status updates. Status updates will appear on your LinkedIn homepage – so check back frequently to see what’s going on.”

Brands’ updates feed directly into the status updates of LinkedIn members’ personal homepages, making it that much easier to target audiences and ‘amplify’ messages as they spread across the network.Continue reading...

social marketing

AmEx Brings Self-Serve Twitter Ads to Small Biz Brands

Posted by Sheila Shayon on February 17, 2012 05:02 PM

American Express Cardmembers and merchants are getting exclusive access to Twitter’s new advertising solution for small businesses. The first 10,000 eligible businesses that register at will get $100 in free Twitter ads as the self-serve automated system begins in March.

Similar to Google, advertisers will choose amount they’ll spend, the cities or regions for ads to appear, and write their own 140-character copy. According to AmEx’s press release, Twitter will charge only for ads that get a user response.

Twitter is already testing Promoted Tweets priced on a "cost-per-engagement" basis, where businesses only pay if a user interacts (retweets, replies to, clicks or favorites), but the AmEx partnership could exponentially increase the number of advertisers Twitter can work with.Continue reading...

social media watch

American Express Helps Small Biz Navigate Social Marketing

Posted by Sheila Shayon on January 31, 2012 04:02 PM

Why Use Facebook For Business? Is the first in a series of videos from American Express geared to deconstruct the advantages of social media platforms for small business owners.

It’s part of the newly launched Business Knowledge Share enhanced Linkedin user group that already counts nearly 2,000 members, created to help members respond to negative online reviews, discuss topics like how much debt they should take on or whether to offer free shipping, how to leverage Google+, and engage with featured platform experts in Q and A.Continue reading...

web watch

Digital Advertising Alliance Promotes Your Ad Choices Campaign

Posted by Sheila Shayon on January 23, 2012 11:25 AM

The Digital Advertising Alliance (DAA) has launched a campaign to inform consumers about interest-based advertising and online privacy, with three videos (watch below) to explain targeted marketing and advertising, and explain what its new logo identifies. 

Called "Your Ad Choices," it's one of the largest U.S. consumer privacy campaigns to date and perfectly timed as the SOPA/PIPA debate gets consumers thinking about their online rights.

The DAA is a proponent of self-regulation in digital advertising, and introduced the Ad Choices logo last year. The DAA website receives about 100,000 weekly visits, with about 20-25% of those opting out of behavioral ads.Continue reading...

brand news

In the News: SOPA, Kraft, RIM and more

Posted by Dale Buss on January 18, 2012 09:04 AM

In the News

Airbus raises prices of A320neo plane amid strong demand, as Boeing threatens to compete better in 2012 .

AirTran must reinstate whistleblower pilot.

American Express invests $125 million in China mobile payments startup.

Apple eases into corporate market with Macs, while textbook push draws interest.

BankUnited draws bids from TD Bank and others.

Beyonce and Jay-Z challenged by Blue Ivy trademark applicant.

Burberry sales surge on international demand.Continue reading...

Sold! To the United Continental Frequent Flyer

Posted by Mark J. Miller on January 5, 2012 03:30 PM

You want to go check out some serious water polo at the Olympic Games this summer in London but don’t feel like ponying up a boatload of cash to make it happen? Well, you just might have the opportunity.

United Continental Holdings has announced that it will let its loyalty-program members use their points to bid on events and experiences, such as tickets to attend the London 2012 Games, entry to concerts, and other hot tickets, according to the Chicago Tribune.

The new auction site, Mileage Plus Headliners, sets minimum bids for experiences, with a ski trip to California’s Mammoth Mountain that includes a private guide starts at 27,000 miles while four tickets to see the Chicago Orchestra starts at just 5,000 miles. Other experiences to bid on include “an opportunity to train like a pilot in United's flight simulator in Denver” and the possibility of being one of the first travelers on the Boeing Dreamliner when United gets delivery of that plane.Continue reading...

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