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brand news

In the News: Adobe, Hostess, Quaker and more

Posted by Dale Buss on December 21, 2012 08:55 AM

In the News

Adobe buys Behance for its design community.

Hostess Brands holds out for meaningful offers.

Quaker Oats readies Quaker Up campaign in US.

ABC leads America's late-night TV ratings with Nightline but loses Jake Tapper to CNN.

Absolut Vodka looks to Cirque du Soleil for inspiration.

American Airlines and US Airways sketch out how merger would affect pilots.

BAE strikes $4-billion deal with Oman.Continue reading...

retail watch

Retailers in a Holidaze as 24-Hour Holiday Shopping Spreads To Toys R Us

Posted by Dale Buss on December 14, 2012 12:18 PM

This year we saw "Black Friday" creep, with store openings encroaching on Thanksgiving a troubling US retail trend to many. Now, get ready for the overnight retail rush heading into the final stretch of Christmas shopping.

Macy's has announced it will be open 24 hours a day, starting at 7 a.m. on Friday, December 21, and running through 7 a.m. on Sunday, December 23. And now comes the announcement by Toys R Us that it will stay open nationwide for 88 continuous hours beginning at 6 a.m. on December 21 through 10 p.m. on Christmas Eve.

In fact, the Toys"R"Us global flagship in New York's Times Square is going for an even bigger record. It opened its doors for 24/7 shopping at 7am on Sunday, December 2, and is keeping them open until 10pm on Christmas Eve, "providing New Yorkers and visitors alike a record-breaking 543 consecutive hours to shop around the clock for all their gift-giving needs."

Whether any store really needs to stay open until 10 p.m. on Christmas Eve — how much of a procrastinator do you have to be to be Christmas shopping at that hour? and how much overtime are the workers getting for those overnight shifts? — is another issue. Does a never-close-the-doors promotion really help time-stressed consumers and help the retailer pick up market share during an already-frenetic month?Continue reading...


Yes, Virginia: Macy's Will Open Around the Clock Before Christmas

Posted by Dale Buss on December 12, 2012 01:04 PM

Just when you thought that America had sustained the biggest blow to traditional sensibilities about retailing, with the encroachment of Black Friday on Thanksgiving Day, comes this news: Macy's is opening 24 hours a day for Christmas shopping!

That's right, the venerable retailer — one of the last remaining stalwarts of the mainstream-department-store business — is going totally mass-merchandiser on us by caving to the manic demands of U.S. consumers. Macy's will open most of its stores for 48 hours straight for its last scheduled One Day sale in the weekend before Christmas. The sale will start at 7 a.m. on Friday, December 21, and run through 7 a.m. on Sunday, December 23.

"We hope to make it easy for our customers across the country to finish their shopping at any time of day or night," stated Peter Sachse, Macy's chief stores officer. You've got to believe, kids!Continue reading...

brand news

In the News: Netflix, GSK, Tesco and more

Posted by Dale Buss on December 5, 2012 09:05 AM

In the News

Disney and Netflix sign landmark agreement for the web streaming service.

GlaxoSmithKline begins assembling new global branding effort on its impact around the world.

Tesco bails out of Fresh & Easy venture in U.S.

AOL's Advertising.com group acquires Buysight.

Apple upgrades iTunes, secures USPTO patent for "retina."

Beer tax dispute heats up in Europe.

Blu Dot tests Twitter game of musical chairs.

BMW has US luxury auto sales crown in its sights.

Campbell Soup Company donates $500K to Salvation Army.

Citigroup announces 11,000 job cuts and $1B charge.Continue reading...

cause celeb

Donald Trump Defends His Brand (and Tweets)

Posted by Dale Buss on December 3, 2012 02:02 PM

Although few would argue he doesn't have it coming to him, Donald Trump may be suffering from a bit of piling on these days.

Evidence? Well, there were reports in the New York Daily News (denied by The Donald) about intrafamily squabbles based on his children's embarrassment at some of his antics. In Canada, his Trump International Hotel and Tower is being increasingly surrounded by controversy.

But the biggest target on Trump is being painted these days by department-store shoppers, mostly women. Presumably largely because of Trump's licensing arrangement with Macy's, the retailer's approval rating with women over 18 has plunged dramatically in recent weeks in the YouGov Brand Index — now even falling below that of troubled rival JCPenney, whose problems seem to be operational rather than reputational.

Trump, eager to move on, went on Fox News Monday morning in a bid to clear his name, as he recounted on his Twitter feed today.Continue reading...

black friday

Google Expands Indoor Retail Maps in Time for Black Friday

Posted by Shirley Brady on November 22, 2012 03:03 PM

This holiday shopping season is all about mobile, and Google wants to help Black Friday shoppers not get lost. Last November, the Google Maps app headed indoors, mapping the interiors of locations such as IKEA, airports and shopping meccas such as Mall of America. This month, it expanded its indoor retail mapping in time for Black Friday sales beyond Android devices, and now offers "over 10,000 detailed floor plans of locations in nine countries," including Macy's New York City flagship. Google is also promoting its voice-activated search app this holiday season.

brand news

In the News: BBC, Facebook, GM and more

Posted by Shirley Brady on November 22, 2012 09:02 AM

Happy Thanksgiving to our American readers! Businesses prepare for Black Friday rush as record number of US retailers (including strike-threatened Walmart, Kmart, Target and Toys R Us opening on Thanksgiving) and consumer sentiment remains "shaky." Google notes American Thanksgiving with homepage logo nod to Macy's parade (above) and a round-up of holiday links.

Apple must disclose HTC deal to Samsung.

BBC praised for appointing outsider — Royal Opera House CEO Tony Hall — as director general.

BlackBerry 10 prep revs up RIM outlook.

Coca-Cola enters F1 with Burn energy drink brand sponsoring the Lotus racing team.

Facebook proposes to ends voting that gives users a collective ability to nix privacy policy decisions.

GE retired CEO Jack Welch "unretirement" makes cover of Bloomberg Businessweek.Continue reading...


UPS and FedEx in Ship-Shop Shape for Holidays

Posted by Sheila Shayon on November 19, 2012 01:38 PM

As holiday season is now upon us, the two major U.S. shippers are gearing up as e-commerce and mobile access portend a healthy economic surge this week, through Grey Thursday, Black Friday, Cyber Monday and into full-fledged holiday shopping mania.

According to the National Retail Federation, overall holiday sales are expected to rise 4.1% compared to last year – a bellwether for the health of the economy, with electronic items, apparel, and luxury comprising a significant portion of total holiday shipping volumes.

Both UPS and FedEx have delivery contracts with most of the biggest e-tailers including Toys R Us, Kohl's, Walmart, Macy's, eBay and Amazon.

UPS (the brand formerly known as United Parcel Service) expects shipments to hit record levels up 10% from last year and plans to hire 55,000 seasonal workers, and estimates it will deliver 527 million packages between Thanksgiving and Christmas, topping last year’s record of 480 million.

Their busiest day will be Dec. 20, with an estimated 28 million packages delivered, up from the regular 15.8 million packages daily.Continue reading...

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