brand news
Posted by Dale Buss on August 30, 2012 08:54 AM
AT&T unveils flagship store on Michigan Avenue in Chicago.
Amazon challenges Netflix with movie-streaming service.
Barclays names one of its own as new CEO.
Carrefour narrows loss.
Caterpillar says China growth may recover this year on government stimulus.
Chrysler sees sales of new Dodge Dart drift because of emphasis on manual transmissions.
Citigroup to settle suit connected to financial crisis for $590 million.
Daikin of Japan buys Goodman Global in U.S. air-conditioning market.
Facebook is cleared to buy Instagram by California authorities. Continue reading...
More about: Brand News, AT&T, Amazon, Barclays, Carrefour, Caterpillar, Chrysler, Citigroup, Daikin, Dodge Dart, Facebook, Goodman Global, Honeywell, Instagram, Kim Kardashian, Kobo, Motorola, Nestle Pure Life, Netflix, Old Navy, Pandora, Papa John's, Mitt Romney, Supervalu, Unilever, WellPoint, Yahoo
political season
Posted by Dale Buss on August 13, 2012 10:32 AM

Many U.S. companies, CEOs and their allies in Washington, D.C., have been warning since the end of June that the Supreme Court's upholding of most of Obamacare would impact their financial health. And they indicated that they wouldn't stand by and watch the diminishment of their bottom lines because of it.
Now, the head of one of America's biggest pizza chains, Papa John's, has dropped the other shoe: Directly because of the requirements of Obamacare once the full law takes effect, according to the Huffington Post, Papa John's customers will have to pay 11 to 14 cents more per pizza, or 15 to 20 cents more per order, said John Schnatter.
Papa John's has taken on a higher profile over the last few years, including its buzz-worthy Coin Toss Promotion during the last Super Bowl. And its ascendance has included a very public role in the chain's TV commercials for Schnatter. So he's not exactly trying to maintain a low profile. But Schnatter's direct shot at the employer-carried costs of Obamacare is sure to be noticed.Continue reading...
chew on this
Posted by Barry Silverstein on June 20, 2012 05:05 PM
The 2012 American Customer Satisfaction Index (ACSI) is out and it demonstrates the kind of consistency that a fast food behemoth like McDonald's can't be too happy about.
The ACSI's new ranking puts the burger-meister dead last in the "Limited-Service Restaurants" category, with a satisfaction rating of 73 percent. That puts McDonald's just below rival Burger King (75 percent), but considerably below Wendy's (78 percent). Pizza delivery company Papa John's was rated #1 in the limited service category with a satisfaction rating of 83 percent, an increase of 5.1 percent from the previous year. Interestingly, the company in this category with the largest drop in customer satisfaction from last year was Starbucks. Often touted for its customer service, the coffee house fell from 80 percent in 2011 to 76 percent in 2012.
Unfortunately, the lowly ranking should come as no big surprise for McDonald's management; the company has ranked last in the ACSI since 1995. In fact, its current rating of 73 percent is a percent higher than last year, and 73 percent is the highest rating ever achieved by McDonald's on the ACSI.Continue reading...
More about: McDonalds, Applebee’s, Burger King, Chili's, Domino’s, Dunkin' Donuts, KFC, Little Caesar, Olive Garden, Outback Steakhouse, Papa John's, Pizza Hut, Red Lobster, Starbucks, Subway, Taco Bell, Wendy's, Research, Consumers, American Customer Satisfaction Index, ACSI, Burger Wars, QSR, Restaurants, Food, Advertising
brand news
Posted by Dale Buss on June 20, 2012 09:01 AM

Barnes & Noble losses continue on Nook as e-reader competition intensifies.
Bridgestone surrenders Super Bowl halftime show.
Coca-Cola creates global TV series for Summer Olympics.
Facebook gains support for advertising from Ford and Coca-Cola.
FedEx CEO predicts industry shifts as airport-to-airport business stalls.
Ford uses big data to inform marketing and design decisions at Silicon Valley lab.
GM unifies global design strategy.
Kimberly-Clark enlists Mexican TV star for Huggies campaign.
J.C. Penney to tweak message but not strategy in wake of president's ouster this week.Continue reading...
More about: Brand News, Aer Lingus, Barnes & Noble, Billboard, Bridgestone, Coca-Cola, EMI, Facebook, FedEx, Ford, GM, Galaxy, Huggies, JCPenney, Johnny Rockets, Kimberly-Clark, Microsoft, News Corp., Nike, Nook, P&G, Papa John's, Pepsi, PepsiCo, Red Lobster, Ryanair, Samsung, Surface, London 2012, Olympics, Super Bowl, Universal
brand news
Posted by Dale Buss on May 3, 2012 08:55 AM

Abbott Laboratories looks to consumer for growth.
Amazon looks to produce its own TV programming.
BMW reports higher profits and more investments in future.
Best Buy sees departure of global CMO.
Caribou launches sparkling teas.
Chesapeake Energy goes on damage control after CEO apologizes for personal financial arrangements.
GM says profit strained by European losses.Continue reading...
More about: Brand News, Abbott Laboratories, Amazon, BMW, Best Buy, Caribou, Chesapeake Energy, GM, Green Mountain, Hasbro, Hawker Beechcraft, Hermes, Houston, Keurig, Kmart, Lawry's, Mr. Potato Head, McDonald's, Microsoft, Nickelodeon, Olympics, Papa John's, Pretzelnator, Rachael Ray, Reed Krakoff, RIM, Sears, Southwest, SpongeBob SquarePants, Super Bowl, Target, United Continental, Viacom, Wells Fargo, Whole Foods, Zynga
brand ambassadors
Posted by Sheila Shayon on March 20, 2012 06:05 PM

Is the head of a company or brand the most effective spokesperson? Not every CEO, after all, can be Richard Branson or "Papa John" Schnatter.
Ace Metrix’s latest white paper, “CEOs in Advertisements: What Happens When the Boss Steps into the Spotlight?” reveals that the CEO doesn't need to have a cult of personality and be a household name to help put a positive face on the brand.Continue reading...
More about: Research, Ace Metrix, Advertising, Executives, Leadership, BP, Bush's Baked Beans, Coldwell Banker, KFC, Papa John's, Sprint, Virgin, Richard Branson, Samuel Adams
brand news
Posted by Dale Buss on March 5, 2012 09:02 AM

Ace Hardware debuts first-ever paint campaign.
AIG sells $6 billion in AIA shares to help repay bailout loan.
Angie's List creates rare success with paid-content model.
Apple expected to pass 100 million iPad sales by year-end as iPad 3 is unveiled this week and excitement builds for Apple TV.
BP stock rises on proposed $17.6 billion settlement in oil spill.
Carlos Slim's America Movil reportedly starting a Netflix-like online service for Mexico.
Facebook asks advertisers for big investments in exchange for expanding fan base.
Frontier low-cost airline may be relaunched or sold.
GlaxoSmithKline expands in China.
GM struggles to make Volt a sustainable business.Continue reading...
More about: Brand News, Ace Hardware, AIA, AIG, America Movil, American Idol, Angie's List, Apple, BMW, BP, Carlos Slim, Comcast, Continental Airlines, Diet Mountain Dew, Facebook, Fox, Frontier, GlaxoSmithKline, GM, Happy Meal, iPad, IRobot, Lady Antebellum, Rush Limbaugh, Lipton, McDonald's, Mercedes-Benz, NBC, Pamida, Panera Bread, Papa John's, PepsiCo, Porsche, Shopko, SingTel, Sprint, Square, State Farm, The Voice, Time Warner, United Airlines, Volkswagen, Volt, Yahoo, Yelp
campaigns
Posted by Michael Waltzer on January 24, 2012 06:01 PM
Papa John's sold more than one million pizzas on Super Bowl Sunday last year, without advertising during the game despite being the NFL's official pizza sponsor.
Its promotional stunt — offering free pizzas to its rewards program members if the 2011 Super Bowl showdown between the Green Bay Packers and the Pittsburgh Steelers went into overtime — hinged on the safe bet that that Super Bowl games have never gone into overtime. Loyalty members were also randomly selected every 45 seconds for a $45 gift card.
This year's Super Bowl promotion for the pizza chain takes from that playbook while trying to sweeten the incentive.Continue reading...
More about: Super Bowl, Advertising, Campaigns, Papa John's, Digital, Interactive, Loyalty, Online, Promotion, QSR, Restaurants, Social media, Sports, NFL, Sweepstakes, TV, Video