Posted by Shirley Brady on March 15, 2011 06:00 PM
Japan's nuclear situation is "approaching Chernobyl" says official, as locals stock up and fears rise.
Adobe prepares for a possible future without Flash.
AOL and TechCrunch expose editorial differences in the wake of Engadget editors' departure.
Apple and other tablet-makers are poised to see lift from corporate IT sales.
BlackBerry-maker RIM thought the iPad would be a flop.
BMW set for record sales despite rising costs as former designer heads to Samsung.
Diddy isn't giddy about being named richest hip-hop artist.
eBay cuts fees and expands offering to attract sellers.Continue reading...
Posted by Shirley Brady on February 14, 2011 06:15 PM
Bank of America reportedly exposes customer accounts online.
Chevron fined $8bn over Amazon 'contamination.'
Facebook sees small stake go to Kleiner Perkins Caufield & Byers.
FedEx lowers guidance.
Foster's announces it will spin off troubled wine unit.
Sony exec hints that company may pull out of Apple's iTunes.
Warren Buffett's Berkshire Hathaway increases Wells Fargo stake and liquidates positions in Bank of America, Nike,Comcast, NALCO, Nestle, Fiserv, and Loews.Continue reading...
customer relationship management
Posted by Barry Silverstein on February 8, 2011 11:00 AM
How do customers feel about their experiences interacting with leading brands? Forrester, a leading independent research firm, analyzed responses from over 7,700 U.S. consumers, age 18 and older, who were asked three essential questions about 154 North American brands in 13 industries:
1. How enjoyable were they to do business with?
2. How easy were they to do business with?
3. How well did they meet your needs?
The answers were fascinating — and somewhat bracing.Continue reading...
Posted by Shirley Brady on February 1, 2011 06:00 PM
American Apparel gets credit waiver from lenders.
Borders may file for bankruptcy as soon as next week.
BP is underpaying claims, Mississippi charges, as court halts Rosneft talks; new CEO Bob Dudley still seen as bold risk-taker.
Citi seizes control of EMI, paving way for sale.
Comcast and Time Warner Cable sign streaming content pact.
Dow and S&P 500 close at highest level since June 2008.Continue reading...
Posted by Sheila Shayon on January 10, 2011 05:30 PM
"Smart technology — really?" Jane Lynch, LG spokeswoman, quipped in a video that the brand brought to last week's Consumer Electronics Show tech confab in Las Vegas. "Just exactly what do you mean by smart technology? Smart like Einstein? Smart like LG products can read my mind? Are you telling me my refrigerator will know things, like what I'm craving right now?"
Yes, Sue — brands and tech just got a whole lot smarter and connected, as was amply in evidence on the show floor at CES 2011.Continue reading...
Posted by Shirley Brady on November 23, 2010 09:00 AM
Apple announces Black Friday sale.
BP's $2 billion Gulf compensation fund fails to quell critics.
Citi launches "financial capability" site to educate consumers.
Coty is buying Philosophy, one of of Oprah's "Ultimate Favorite Things" brands.
Disney's video games chief steps down.
Gawker forced to remove Sarah Palin book excerpts.
GM plans 100-dealer network for Baojun in China.Continue reading...
Posted by Dale Buss on November 19, 2010 09:00 AM
Apple brings iAd mobile-marketing platform to Europe.
Audi launches iPad app for its flagship A8 sedan.
Dell prospers from corporate PC sales.
Delta workers again reject unionization.
General Mills counts on efficiency to improve marketing of Progresso soups and other brands.
GM buzzes with success on its first day back in the public market.
Google launches interactive book to teach about the web.Continue reading...
Posted by Shirley Brady on October 26, 2010 06:30 PM
Barnes & Noble introduces a color version of its Nook e-reader with Google Android OS.
Disney and Time Warner Cable will experiment with TV Everywhere (Internet TV behind a paywall for TWC subscribers) with the next installment of ESPN's Monday Night Football.
Facebook and MySpace asked by Sen. Jay Rockefeller, the Democratic chairman of the Senate Commerce Committee, to detail how they safeguard user information.
George Foreman expands with Healthy Cooking line.
GlaxoSmithKline agrees to pay $750 million fine for bad products.
Google CEO Eric Schmidt apologizes for Street View privacy flap.Continue reading...