linked in facebook twitter rss

when brands collide

The Smart Logic Of Disney's Products And Apple's Retail Genius

Posted by Abe Sauer on October 16, 2009 07:32 PM

Thanks to Apple and Disney's new retail partnership, your kids may soon be satisfied with a trip to the mall instead of Orlando or Anaheim. (Though since Steve Jobs is involved, it'll probably still cost you.)

As reported this week, Disney is planning to spend $1 million per store over the next five years, with Apple's help, to convert each existing Disney-branded outlet from a simple retail location to a complete "experience."

As the Times reports, Apple and Disney are carefully studying each others' expertise:

Mr. Jobs provided access to proprietary information about the development and operation of Apple’s highly successful stores, and Disney executives visited Apple’s research operation in Cupertino, Calif. Mr. Jobs... also insisted that Disney build a prototype store to work out kinks, a costly endeavor that most retailers skip.

Disney should listen to Jobs carefully. Yes, the Mouse House is a consumer products monster, with worldwide sales last year increasing to $30 billion in global sales. But Apple's stores boast the highest per-square-foot sales numbers of any mall-based retail outlet. Their combined expertise and resources creates the potential for a bone fide global juggernaut.

While Disney fanatics have always congregated around a mutual love of the brand, this new enterprise boosts Disney's other efforts to build a full-blown community around the brands it controls. In September, Disney held its first-ever D23 Expo, fashioned on Comic-Con conventions, where fans can meet and enjoy "exhibits, screenings, presentations and interactive experiences from every part of The Walt Disney Company."

While their core competencies may be complementary, the match isn't perfect. Unlike Apple's, the Disney brand thrives on nostalgia, not progressing modernity. And Disney has overreached before: Launched in 1987, Disney stores were initially so popular and lucrative that the brand expanded beyond any reasonable level, to more than 600. And within six years of launch, the stores were hemorrhaging nearly $100 million a year.

Disney's lucky to have a partner who knows retail -- and the meaning of "restart."

Comments

astaga.com lifestyle on the net United States says:

But Apple's stores boast the highest per-square-foot sales numbers of any mall-based retail outlet.

February 18, 2010 12:37 AM # Reply

aromababy United States says:

You really know your stuff... Keep up the good work!

March 8, 2010 03:31 AM # Reply

childrens clothing United States says:

   Great post! Thanks for the information

March 10, 2010 01:15 AM # Reply

learn poker United States says:

Really appreciate this post. It’s hard to sort the good from the bad sometimes, but I think you’ve nailed it!

March 11, 2010 06:13 AM # Reply

Add comment




  Country flag

biuquote
  • Comment
  • Preview
Loading



elsewhere on brandchannel

1 2 3 4 5 6 7 8 9
debateBrand Revolution:
Will social media weaken or strengthen brands?
brandcameoAlice In Wonderland
This film’s phantasmagorical landscape offers plenty of imagination, but zero brandcameos.
Bobbi BrownBobbi Brown
This cosmetics brand has a strong foundation both off and online.
MadécasseMadécasse
How this brand is putting Madagascar's chocolate on the branding map.
paperFall From Grace
How embattled brands can avoid losing status, respect, and prestige.
Gianine RothschildGianine Rothschild
An interview with the creative co-founder of Pookie, a lip balm and skin lotion brand.
Beyond Mad Men: It's Time for Brand SchoolBeyond Mad Men: It's Time for Brand School
Rex Whisman on Generation Y and the lessons the branding industry can learn from Mad Men.
Behind the CloudBehind the Cloud
The story of how Marc Benioff made salesforce.com into an inspired, and inspiring, brand.
PaThe Networked Boomer WomanHeartbrake Hotels
Laura Fitch on Beijing's oversupply of high-end hotels.