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Kleenex Says "Get Mommed." How About, Get Stereotyped?

Posted by Stephanie Startz on November 3, 2009 05:28 PM

Kleenex knows you so well. When you come down with a cold, all you want is your mother.

Kleenex also knows that "mother" and "motherhood" can't be defined singularly. Motherhood is a rich and dynamic tapestry, made up of women from various walks of life and nurturing styles. Unless you're a minority!

The eponymous tissue manufacturer has recently launched a new web property, asking visitors to "Get Mommed." (Hey! Stop verbing my mother, would ya?) The website features eight mothers ripe for the picking, as cold season (and swine flu) sweeps the nation, each mother a bigger stereotype than the last.

The mothers appear in short clips personally appealing to visitors looking to "Get Mommed." Perhaps you need some tough love? For that there's Sue, the Asian mother with a purely coincidental accent.

Not for you? Of course not, look at you. You're all skin and bones! Phyllis is obviously the right mother for you. She's here to offer some TLC, cook her famed pot roast and smother you. You'll be back to good health in time for Saturday services.

More interested in a feisty mom? Okay, try Lisa. Everything about her is sassy! A sassy African-American woman? Unheard of. Are you from a big family? Well, say "Hola" to Ana Maria. You can't miss her, she's festively attired in a vibrant outfit. 

Naturally, the Caucasian mothers on the site are allowed a little more personality. Blessed to be from the south? Well Magnolia is the momma for you. She'll serve up a mean slice of pie, the last thing you want when you are sick. And speaking of that cold, how ever will you get over it? Perhaps Amber, the earth mother, can heal you with a holistic remedy.

Maybe the best way to treat a cold is with more cold, like frigid. Well, try on Veronica for size. But don't get sick on her Chanel suit. Also, don't come near her. She's on deadline and can't afford to get sick. Oh, girlfriend, I know what you need. A mom that is relaxed and cool, Jessica! She'll be your total BFF for life! Except for when she's hanging out with her real BFF's for life!

For visitors overwhelmed with the caricatures, Kleenex provides a handy quiz to sort it all out. After all, you can't choose your parents.

Kleenex took a cute concept and created a disaster. Not only do the mothers foster on tired racial stereotypes but the premise behind "Get Mommed" perpetuates the notion that only mothers are caregivers. Kleenex needs to Get Clued.

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Comments

sonal India says:

I'd have to disagree with you. I think the idea that when you've got the sniffles, your mom's the best person to have around is true. i too hate the way they've got moms for you to pick and how they're all stereotypes. but the basic insight is very true. they just screwed up in execution.

November 4, 2009 04:22 AM #

robert guard United States says:


The reason we have cliche's and stereotypes is because they are reflections of how we perceive real people. Generalizing is human, it's how we make decisions about everything from where we live to what kind of deodorant we use. It's easy to get all huffy about an ad that blatantly portrays a segment but that's the point of the execution. Mom "is" a stereotype, an archetype, if you will. If you doubt it, go to the antiquities exhibit of any museum and look at all those female/mother deities molded  from clay 10 thousand years ago. They are the "cliches" of the day. The characters  in the Kleenex ad are expressions of some of today's most recognizable icons, tried and true images of moms represented in the general population. You want somebody with dreds and an eyebrow ring, have at it. You won't catch more fish, but you might satisfy your personal preference on how the culture of "mom" is portrayed. Oh, and look into the Pinesol® lady will you.


Robert Guard
Vice President Creative Director
Seed Strategy, Inc.

November 4, 2009 09:58 AM #

Corey Morris Denmark says:

Stephanie,

I see your point and sympathiaze with your desire for fewer stereotypes. But I have to agree with Robert and sanal in that these ladies are simply a broad representation of moms that the target market can quickly identify with. The idea is simple and quickly understood. Isn't that the idea with advertising?

Sure, I too can take care of my kids and probably dish out as many Kleenexes as my wife, but it doesn't bother me that dads, or anyone else for that matter, aren't the key figure here.

Corey Morris
Alumni Relations Manager
Aarhus School of Business, Aarhus University

November 5, 2009 03:18 AM #

Baby Slings United States says:

Why do you say stereotyped....the ad has all the kinds !

December 6, 2009 08:55 AM #

laurie United States says:

mom not your typical mom she will bring you chicken soup and maybe some tissues if she has them.....haps there are no perfect moms but you can call my grandma a saint,and we can all use a mammy once in awhile haa the moms on these commercials are what the are commercial mos huh so dont read to much into them .this has been a mom of 4 well rounded children all grown thanks for the challenge teenagers ha,,,,,laurie working /stay at home mom

December 10, 2009 10:30 AM #

T-Ball Trophies United States says:

Whatever  happens to you you always call out for your mom and this is the basic truth of life.

January 14, 2010 04:09 AM #

Comments are closed

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