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Brands x Consumers

Posted by Sheila Shayon on June 15, 2010 04:00 PM

Brands should pay attention to Collaborative Consumption, a movement promoting a cultural shift towards “sharing, bartering, lending, trading, renting, gifting, and swapping.”

A new book — What's Mine is Yours: The Rise of Collaborative Consumption, due out in September — takes a look at the new, disruptive business models entering the marketplace.

Brands are already incorporating “peer-to-peer” exchange, from established sites such as eBay and Craigslist, to rising brands such as Zopa, Swaptree, and Zipcar. People are changing what and how they consume goods and services, largely enabled by online and wireless technology.

Rachel Botsman and Roo Rogers are the duo espousing this philosophy. Botsman consults, writes, and speaks on the power of collaboration and sharing through current and emerging peer-to-peer technologies. Rogers is currently the director of Redscout Ventures and a serial entrepreneur with five successful startups currently in the marketplace.

Their website offers resources, actionable tools, and an invitation to, of course, participate. It's filled with insights such as, “People are already using the principles and dynamics of Collaborative Consumption— organized sharing, bartering, lending, trading, renting, gifting and swapping through online and real-world communities — to get the same fulfillment and benefits of ownership with reduced personal burden and cost and as well as lower environmental impact.”

Thoughts on brands fostering collaboration and coopetition (vs. competition)? Post a comment below!

Comments

Rachel Botsman United States says:

Thanks Sheila for this great post. As a former brand consultant, I have spent a lot of time researching both the need and opportunity for great brands in the Collaborative Consumption space.

We are now entering the next generation of turbo-charge collaborative brands being forged by the likes of Etsy, Skype, Netflix, car sharing brands GoGet and Zipcar, online marketplace for spare rooms AirBnb and T-shirt design site Threadless. The rules, motivations and dynamics at play at building and managing these types of brands are very different from what it took to build a brand even a decade ago. They built on collaborative communities, not campaigns.

I believe we became hooked on the “me” brands of hyper-consumerism, the likes of Apple, Volkswagen, and Billabong because they helped us create self-esteem and identity. Now we are latching onto “we”-based brands based on relationships and participation.

Rachel

June 15, 2010 10:38 PM #

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