Meta-Luxury

rss

brand challenges

Is Atlantic City a Threat to Las Vegas?

Posted by Abe Sauer on August 6, 2010 01:15 PM

What happens in Vegas may stay in Vegas, but what happens elsewhere stays elsewhere. And that includes the revenues that Las Vegas misses out on when its former business flees to new centers of gambling entertainment. Native American tribal casinos' continued upgrade into Vegas-quality destinations shouldn't be the city's only worry. It appears Atlantic City is gearing up to shake its gritty gambling image and, as part of a takeover by the state of New Jersey, transform itself into a top-end global destination. Which brand would we gamble on?

It remains unclear whether or not the New Jersey governor's plans for Atlantic City will come to fruition. The plan has many supporters, who claim that "on paper, Atlantic City should already be the Las Vegas of the East. Heck, it should be beating Las Vegas… Atlantic City has something Las Vegas never will — the Atlantic Ocean and beautiful, white sand beaches."

After a drop in gambling revenue of 25% over the last four years, Atlantic City has ambitious plans to revitalize and take on Vegas. Details are still unclear on exactly how it might do this, but the city certainly boasts many advantages, including its proximity to major U.S. populations, and Europe.

One thing that may help put a little pop back in Atlantic City iconic status is the much anticipated debut of Boardwalk Empire next month. The HBO miniseries, produced by Martin Scorsese, promises to highlight the birth and underbelly of the notorious city. The slickly promoted, dramatic story arc might be just the kind of highly-stylized myth-making Atlantic City needs to bring it more attention. It's the kind of fantastical history from which Vegas, from Bugsy to the Rat Pack to hip-hop high-rollers, still benefits greatly.

The Las Vegas Convention and Visitors Authority is sticking with the wildly popular "What happens in Vegas" motto, supporting the brand with marketing such as its current "Camp Vegas for Grownups" push (above). Camp Vegas aims to lure summer travelers to Sin City with the message, "Why should kids have all the fun this summer?"

Vegas tourism has been dinged during the recession, although the city still attracts more than 35 million visitors a year.  Still, there's reason to be optimistic. Forbes just named Vegas America's "coolest city," tied with none other than New York.

We'd like to hear from you: how can Las Vegas continue to differentiate itself and convince travelers and gamblers alike that, despite the options elsewhere, they should still make the trek to the Nevada desert? And does Atlantic City stand a chance of coming back amid this economic gloom and tight consumer spending?

Comments

Damien Netherlands says:

To me, Las Vegas has a powerful brand with all the emotional-functional attributes that entails. Atlantic City, however, has no brand and is weak.

There are other industry-specific issues at play that require too much detail for me to touch on here, but AC has never had any kind of cool or bad-boy image the way LV has. Plus, AC has never had any really brilliant casino operators who's top executive is totally in-touch with the psyches of their casino patrons the way LV has had Billy Binion, Bill Harrah, and currently Steve Wynn.

If I were the Emperor of AC, I'd push it to go after the corporate MICE market for weekday business, and the family market for weekend = needs to build one or more theme parks, such as a Universal Studios park. Focus on exceeding the emotional expectations of each customer (flatten the Boardwalk and environs and start again), and ignore the financial 'Wall Street' type of 'management by numbers'; painting by numbers is for kids and won't deliver a work of art, so why do more and more businesses seek to run their companies using the 'painting by numbers' mentality? Especially for a business that's so dependent on meeting the emotional needs of such a broad swathe of the (adult) general public.

Right, all this pontificating has made me hungry. I'm off for a Big Mac... ;)

August 9, 2010 05:09 AM #

Deborah Budd United States says:

I've never seen the appeal of Las Vegas.  The whole city is too much like a theme park, which becomes sensory overload after three days.  When I travel, I like lots of optional activities without having to travel long distances to find them.  If Atlantic City can, in fact, clean up it's appearance and make the city safer, and offer additional amenities for families, I'd eagerly go there instead of flying to 'Vegas.  It's also relatively handy to Philadelphia, Baltimore and NYC.  And if casinos, restaurants, Boardwalk and added attractions get old, there's still the beach...  Let the re-branding begin!

August 12, 2010 03:58 PM #

Comments are closed

What Branders are Saying on Twitter

elsewhere on brandchannel

1 2 3 4 5 6 7 8 9
brandcameoThe Avengers
Acura leads brand blitz
Martin LindstromMartin Lindstrom:
On Brandwashing, Brand Ethics, and Privacy
debateJoin the Debate
What's your can't live without brand?
BPBP
Back in Business?
Michael Stone and Nancy BaileyMove Over Mad Men: Here Come the Brand Licensors
Beanstalk's Michael Stone & Nancy Bailey
Digital Watch: WahlWahl Climbing
Wahl’s Digital Branding
paperThe Millennial Consumer: Debunking Stereotypes
The latest from The Boston Consulting Group
Jeff Weedman
P&G's Jeff Weedman

Connect + Develop Your Career
Marketing to the New MajorityBranding 123
By Barry Silverstein