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Dave Matthews Band Brands Itself Wildly Successful

Posted by Barry Silverstein on January 6, 2011 01:30 PM

Step aside, Lady Gaga. Turns out you're not the most successful musical performer on the planet, at least in terms of concert ticket sales. Between 2000 and 2009, according to Billboard Boxscore, the Dave Matthews Band sold over 11 million tickets to its concerts — more than any other band.

For some, the Dave Matthews Band (known by fans as DMB) isn't exactly a household name, certainly not in the same league as Bon Jovi, Lady Gaga, Paul McCartney, or other such performers who have tremendous box office pull. In fact, DMB has sold only around 30 million records over twenty years — modest by superstar standards.

What DMB has done differently, though, is build a legitimate road band brand by touring incessantly.

According to Slate, the band had 62 dates in 50 North American cities playing to almost 1.3 million fans in 2010. That was more than any other musical artist in North America, and DMB also traveled to South America and Europe to boot. Since 1992, DMB has performed close to 1,700 shows.

DMB has played the concert circuit wisely. They don't have a lot of expensive frills, as in Lady Gaga's over-the-top extravagant stage productions. Instead, the Dave Matthews Band features "the jams and the fans." That means the band can keep its ticket prices in the more reasonable $60 range instead of $100 per seat for a Lady Gaga concert. DMB also does a tidy business in merchandise sales, reportedly scooping around $200,000 per day when they're on tour.

DMB also takes care of its loyal fans, according to Slate: "It offers a high proportion of plum tickets to fan-club members and offers them tons of freebies and special deals online."

In fact, DMB has taken a lesson from the Grateful Dead, the legendary Sixties band that may not have made many recordings but built a (literal) following because of its public accessibility. "And," says Slate, "they courted their fans, treating the concert like a service rather than a commodity, and their fans like members of a community rather [than] purchasers of a product."

Slate points out that, with the collapse of record sales, it may be touring that "will eventually anchor the whole music industry," particularly as "the touring business has tripled in size" even as music sales have been shrinking. 

That's great news for acts like the Dave Matthews Band, who may have another trick up their collective sleeve. The band has announced they will be "taking 2011 off" and will return to the road in 2012.

Interesting strategy. By the time they come back, there's sure to be a pent up demand for live DMB concerts.

Comments

Barry United States says:

This comment comes to us from Chris S.:

"DMB also takes care of its loyal fans, according to Slate: "It offers a high proportion of plum tickets to fan-club members and offers them tons of freebies and special deals online.""

I'd like to address this part of your article.  I've been a Warehouse member (DMB fan club) since February 2000, almost 10 years...the Warehouse has only been around for 11 years.  In my 10 years as a member of the fan club I have never seen any sort of "freebies" and the special deals consist of a 5% discount on some select products (not all).  The only thing that members get is a yearly membership package...which is over a year behind schedule, so in 2011 I will get my package for 2010.  The package will include a CD of 5-8 songs (depending on seniority) and then you will get a cheap photo, then some sort of item...I've gotten a magnet, coasters...basically a crappy item, but remember, this is part of the $35 annual fee, so I wouldn't call this a freebie.  

As for ticketing from a Warehouse member's perspective...well it simply SUCKS!  Seniority doesn't mean anything and I think it should.  I have paid my membership each year, but yet I am not rewarded for my loyalty.  I typically go to 2-4 shows a year and my seat locations aren't that great, but you would think they would be for someone who has been a Warehouse member for so long.  

A couple of years back I did get a big surprise from the Warehouse. I had seats in Raleigh NC in Section 5 and I received a phone call from someone from the Warehouse. She said we have decided to upgrade you. Needless to say this is the BEST thing I have ever gotten out of Warehouse, but this was a once in a lifetime occurrence.  Normally my seats are usually in the 2nd section back from the stage...I would think I would be much closer given my tenure in the Warehouse.  

I think that the Warehouse could do a lot of things for the paying members that they simply aren't doing.  

January 7, 2011 11:15 AM #

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