ready for takeoff
Posted by Shirley Brady on April 4, 2011 02:30 PM
AP looks at the 2011 Airline Quality Rating report, an annual ranking of US airlines by academics, based on US Dept. of Transportation statistics. The goal of the joint project between Wichita State University and Purdue University is "to improve quality and performance in the airline industry."
The discount carrier AirTran bumped top-ranked Hawaiian out of the top spot, which was followed by JetBlue, Alaska and Southwest. Regional airline American Eagle ranked last among the 16 airlines. Also in the bottom five were Atlantic Southeast (15), Comair (14), Mesa (13) and United (12). Click here for the report.