Interbrand IQ: The Best Asian Brands Issue

rss

retail watch

Walmart Evokes General Store With Return to Maximalism

Posted by Dale Buss on April 11, 2011 05:30 PM

Forget minimalism. Retailers have seen the error of their ways, and they’re cluttering up their store aisles as quickly as they can.

Walmart is returning to a “general store” one-stop-shopping experience, eager to shake itself out of a long same-store sales slump.

Helping that goal: its funny new spots (below) reeling off the oddball assortment of items it carries, delivered with a droll voiceover.

Other American retailers, ranging from Dollar General to Old Navy, have bought into the idea that what American consumers really want are aisles of plenty, so stuffed with things that the merchandise threatens to fall on them or trip them up.

But nobody does it better than Walmart, whose return to its roots is designed to create a “fuller” feeling by shoppers. The thinking is that the more merchandise consumers see and experience in-store, the more they'll buy and the better deals – and, of course, selection – they'll expect.

That's why Wal-Mart corporate is restoring some 8,500 products back to its shelves, flagged in-store with signage touting, "It's back!"

It's reviving classic items such as fishing tackle, bolts of fabric and other so-called “heritage” merchandise that the chain had reduced or dropped in an ill-fated effort to “Targetize” (read: minimalize and de-clutter) stores in order to appeal more to upper-income shoppers and goose US sales.

Wal-Mart corporate's latest marketing campaign also serves to remind shoppers that its Walmart stores will match competitors’ prices.

We’ll see where all of this leads. With consumer spending ticking back up recently, Wal-Mart may have corrected its big mistake just in time to take full advantage of the rosier retail outlook.

Comments

elvalenz United States says:

Nice Article. I just now got Coupons of my Favorite Brands at "Printapons" search online and start saving now

April 12, 2011 05:25 AM #

beachcomberT United States says:

The pendulum just swings back and forth, mindlessly. In 2 or 3 years, wide aisles and no clutter will make a comeback, no doubt. My advice to Walmart -- avoid rearranging your depts every couple of years. Shoppers hate relearning layouts. Since Walmart has very few floor people, it's hard to find stuff. Also, put your pharmacies back near the entrance. Older people, especially sick older people, don't enjoy traipsing to the back of the store to wait in line at the pharmacy (especially when the pharmacy shuts down for lunch.). Also, bring back a snack bar. If you're going to make shoppers spend extra hours to locate merchandise, at least keep them fed & watered. Another idea -- install a Made in America aisle. Showcase the few remaining things still manufactured within this country. Some patriots will make a beeline for that dept. even if it's very eclectic.

April 16, 2011 10:24 AM #

Comments are closed

Brand Chatter on Twitter

elsewhere on brandchannel

1 2 3 4 5 6 7 8 9
brandcameo2013 Product Placement Awards
Which brand is most bullish on Hollywood?
Coca-ColaIt's the Journey That Matters:
Coca-Cola Opens Up With Story-Based Web Refresh
debateJoin the Debate
What makes a great brand?
BPBP
Branding Comeback Challenges
Denise Lee YohnLance Armstrong’s Brand
Denise Lee Yohn Weighs In
Digital Watch: WahlAT&T
Rethinking Possible With Transmedia Storytelling
paperGlobal Competitive [Ad]vantage
The latest from GeoEdge
Sheryl Connelly
Sheryl Connelly

Meet Ford's Resident Futurist
Marketing to the New MajorityBranding 123
A primer by Barry Silverstein