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  Brand beginnings
 
 There is more pressure than ever on companies to extract value from every element of pipeline and inline portfolios, but, at the same time, differentiation is ever harder to achieve, with diminished ‘white space’ around which to develop the proposition for a brand. With the battle for brand stand-out so hard won, a different approach and mindset is required in terms of how we approach the development of brands.

The early pharma brand often finds itself in the position of being overexposed, yet underdeveloped, for a large part, due to concerns with the risk of pipeline attrition. However, what of the missed opportunities in early-stage branding?

In crowded and cluttered therapy areas, early-stage branding can be leveraged to create clarity and understanding, to help shape and condition the market, providing a platform for building a relationship with key target audiences.

Establishing equity in a brand name, rather than a code name, taking ownership of what is unique and differentiating in a compound through supportive nomenclature, such as class names, are just some examples of the critical means by which a company can begin to build awareness and generate initial interest and pull. If a compound is in the privileged position of revolutionising a treatment category, of being first in a new class, taking ownership of the way in which that compound is talked about, enables a company to fight the marketing battle on its own terms.

Whilst companies will always be concerned about the risk of pipeline attrition, there will always be a trade-off against the concomitant risk of missed opportunities, which may not be regained in that crucial lead-up to launch. 

Rebecca Robins, Interbrand Wood Healthcare - May 3, 2005
 
 I feel that branding (at the consumer end) is over-emphasised in this industry. Agreed that branding has a part to play and most definitely helps, but if the efforts are concentrated in wooing the end user, I think the returns would be very low.

You have to accumulate a critical mass of consumers first. Consumers who trust your brand because they have used it over the years very successfully. Only such brands can think about getting to the consumers. The others will have to concentrate on the decision makers; i.e., the doctors to help them reach the consumer so that along with the usage comes the trust hence loyalty. 

Aditya - May 3, 2005
 
 This whole discussion is ridiculous. I cringe everytime I hear a pharma product manager or ad agency discussing pharma brands. THEY DO NOT EXIST IN PHARMA.

The current branding model has a demonstrated negative financial impact on pharma revenues, and certainly does not provide the basis for clinically relevant positioning. Pharma branding when put under the microscope of academic scrunity is a creative rather than a strategic or financial exercise. Now that the traditional pharma model of being 1 of 4 companies selling water in the desert (niche marketing) no longer exists, the ineffectiveness of pharma branding will come to the forefront. 

David Delong, Pres, The Customer Management Group - May 9, 2005
 
 Sure pharma companies can create leverage by becoming a well known brand... the question is should they? We the consumers rely on these companies to provide a service and in becoming a well known brand will they feel that it is their right to charge more for generics simply because they have a brand name behind them? As far as I'm concerned they play a role in society and providing them with strong brand leverage is not making the situation better for the people that matter in this industry-the consumer. 
Gina, marketing student, U.J. - May 11, 2005
 
 If a pharmaceutical company starts the branding process in Phase I or Phase II, it interferes with the development and (one hopes) true motivation of developing a drug: To save lives. Branding is a 'frivolous' afterthought, if you will, that should come at launch when it has no ability to affect outcome or the intent of developing the drug.

Branding is for the public and the marketers, not the scientists, to worry about. 

Rhoda Mills - May 11, 2005
 
 Actually, branding is far more than most people think it is. I say this because what I’ve heard in the last few years regarding what branding is has been way off the mark.

Branding is indeed for everyone in the organization, even for the scientists. You see, branding is not just logos, PR, events, and all other extrinsic properties; it includes a set of values by which the company lives. When I say company, I mean its people. Branding is developing a culture where everyone must be on board and truly know the business that they’re in, why, and how will they use this knowledge to first and foremost, with each other internally and then taking this culture externally to their paying customers. There needs to be an infectious enthusiasm about the place and what they do, at every touch point; be it in person, by paper, website, telephone, advertising, PR, events, down to what their stationery bears. ,p> Branding is more than meets the eye. In fact a lot of it doesn’t; it’s the soft stuff that does; the intangibles, so to speak. Branding needs to live throughout the organization in order to have a chance at succeeding. By the way, branding is not a program or project, it should be a living organism that filters from top down and back up again. A continuum.

This is when you know everyone lives it. Starbucks, Harley Davidson, FedEx, Virgin, Microsoft, UPS, Nike, Disney, etc. These are strong brands and they are winners at it.

Branding, therefore, should be an inherent part of any action a company endeavors to undertake because, again, it’s not something you turn on and off. Most companies do just that, because, one: they don’t understand the full scope and meaning of branding and/or two: they don’t appreciate it and therefore put little or no money toward it. This is why the majority of companies fail at branding and at their businesses, for that matter. Branding is a culture and needs to drive, in many ways, everything a company plans and does. It’s certainly not something that should be left to the end. This is not branding; this is an advertising initiative or PR or event-like standalone tactic. By the way, branding does include all of that, too. I’ll take the liberty of assuming that a significant number of readers here drink bottled water. Why? Because, and this has been tested and confirmed many times over, you think it’s better, purer, cleaner, etc. when compared to natural tap water, assuming you don't live in a contaminated area. Well, apparently, it’s not. Studies show it’s the brand that drives consumer behavior, here. It’s the advertising, the brand label, the claim or promise the brand makes, etc. that pschycologically affects the purchaser to buy it.

Would you just as easily buy a no-name pill to alleviate your headache or would you just buy Advil or Tylenol because it sits right with you and you know that it’s effectively worked for everyone you know and millions of others and that's the comfort zone you need? But even these brands had to start somewhere and branding, believe it or not, had much to do with it.

In closing, especially when a product is an emotional one such as a mortgage with a bank, education for your child, a car, or in this case, one that could affect your life, I think most people would opt for the brand vs. the no name because the brand puts money where its mouth is and builds equity in the process whereby people come to trust it. Branding! 

Nicholas Di Cuia, Creative Director, Ferrand Communications inc. - May 11, 2005
 
 Of course brands can be used to prepare the field for new drug launches by both espousing the benefits of the new drug and the shortcoming of the current treatment. It takes a long lead time to educate doctors, pharmacists and health-care managers about new drugs. So this pre-launch period should be used to educate prescribers and buyers.

The question is not whether preparing the ground benefits the launch of the new drug to be profitable or help grow the brand. Seeding the field will get more selling time out of the finite patent life in a time when generics manufacturers are becoming more effective at grabbing market share at the tail-end of the patent.

The interesting question, as always, is the moral one: should drug manufacturers spend considerable money and intellectual capital on developing drugs that are only marginally better for the masses, or should they spend more of their resources on developing drugs that will significantly relieve suffering for small and less profitable segments of the population? 

Aaron Shields, Partner, Brandinstinct - May 17, 2005
 
 Brandiing is essential for pharma companies like the air we breathe. Pharma corps and the marketing people and agencies they hire are among the world's most skilled brand builders. And some of the most slippery also, especially when it comes to ethics and gov't regulations.

Anyway, the question re. branidng is not when to start, but as always, what name to give the chemical substance.

Starting early is the smartest choice, and in 99% of the cases a working name is developed in the 2nd cycle. By the time the efficacy is proven and safety tests kill less than the benchmark assigned by a group of key opinion leaders, we enter the third cycle where a name has already been approved behind closed doors, and testing is prepared prior to launch for feedback from both the professional (doctors and pharmacists) as well as consumer groups.

The pro's are that the chemical just darn sells better when it has a geat name and interesting pill design. It's like selling candy (or cigarettes) to children, the earlier you start, the larger the following of loyal customers in the future = more profits down the road.

To see how successful BIG Pharma is in branding, just take a look at the world top 50 corps. today and compare the list with one from 10 to 15 years ago.

Among my favorite brand cases are: Bayer Aspirin, Alka-Seltzer, Prozac, as well as Danone's Actimel.

Just a finishing thought - the debate really should be about branding theoretical disease states like the infamous ADHD debacle in the US, which has helped sell billion dollars worth of unnecessary addiction generating pills to kids. 

Lukasz Jaglowski - May 17, 2005
 
 Seems like the poll favors beginning branding in Phase I. What activities would be included at this stage? 
Michael P. Bentivegna, Senior Director, Pfizer Inc - May 18, 2005
 
 As with many debates on marketing or branding, a lot hinges on how these terms are defined. If you consider branding to be the clear differentiation of the product in the minds of the customer (physician) or consumer (patient), then branding is not a choice, it is a necessity. Clear communication of a product's profile through marketing communication ensures use in the right patient population and at the right dose, frequency, etc. A strong brand makes these marketing communications memorable and lasting across all the various channels the product team invests in. It is essential from pre-launch through patent expiration. 
Robert Cleveland, Brand Manager, Procter & Gamble Pharmaceuticals - May 18, 2005
 
 In response to Mr. Bentivegna’s comment below:

To ensure that every brand asset within a portfolio adds value, companies are beginning the branding process earlier. Why? It helps to establish brand equity and 'seat' the brand in the marketplace in preparation for launch.

The brand name is one of the first branding initiatives to take place. In terms of brand benefits, it can help to cement that early-stage equity in the lead-up to launch, as opposed to referencing a drug by its code name or the generic. With therapy areas becoming more cluttered, the battle for differentiation is becoming harder, therefore getting through the requisite legal and regulatory hurdles can be a time-consuming task.

There is also value in conducting brand-related research, at an early phase in development, to get a crucial head-start on leveraging insights from the audience and market, as companies seek to shape and condition that market for their brand launch. 

Editor, brandchannel.com - May 18, 2005
 
 While pharma pipelines were rich with $1B compounds, branding at the compound level was of great strategic importance.

The immediate future (3-5 years) in traditional pharma will see a swing to more emphasis on category branding as opposed to product branding.

It will be more important for Pfizer to own the cardiology brand, than the statin brand.

Conversely, in Biotech, where truly unique compounds are emerging (e.g. targeted therapies) the emphasis will remain on the compound brand. This work will need to be done very early in development. 

Anonymous - May 19, 2005
 
 It is rather surprising to note that over 50% of the companies start the branding at Phase I. But, in my feeling, it depends on the definition of the term 'branding' in each voter's mind, as suggested by other participants.

If 'branding' stands for 'brand name development,' beginning at Phase I seems to me too early.  

Anonymous - May 20, 2005
 
 Branding should essentially cover the corporate branding rather than drug specific branding until the time the drug establishes a clear differentiation from the offerings in the marketplace.

Corporate branding will help establish credibility, values and build confidence in the minds of the consumers with a process, which can cover any future product launches as well. This ensures efficiency in terms of spending as well as reach. 

Santosh, Student, Case Western Reserve University - May 20, 2005
 
 Is the value of pre-launch brand communications being recognized?

To launch brand in the first place has become the habitual behavior of companies. And the trouble concerning violation of copyright terrifies almost every elite in business circles.  

Anonymous - May 22, 2005
 
 Big Pharma in the US has (typically, alas) made a big mess of prescription branding with its scandalously bad Direct to Consumer ads. In trying to sell their drugs as a branded hype-able must-have, Big Pharma has demonstrated a crippling inability to appreciate fundamental changes occurring in healthcare... individuals need real and useful information about their own bodies and what goes wrong with them.

DTC ads have failed to make any valid connection here, hoping people will think that Rx drugs are the same as basic FMCG brands. But we know that they're different, and the impact of DTC on the expensive, miserly and crumbling US healthcare system has been entirely negative.

Branding as BigBiz understands it has failed in pharmaceutical land.  

Paul Paech, CEO, Wapa Comms - May 23, 2005
 
 The fact remains that pharmaceutical giants have been forced at times to rely on brand power to fight vicious competition from generics.

Take for instance the Piriton brand. To ward off competition from generics that were cheaper but which consumers called and believed were also 'piritons', the manufacturer GlaxoSmithKline had to start an aggressive campaign in its markets in Africa. Customers were then able to differentiate between Piriton and other generic anti-histamines and this in turn saw the return of the dominance of the Piriton brand.

The issue of branding pharmaceutical products took a new twist in the UK when a children's book that seems to promote anti-allergy drugs was released. In 2003, a government watchdog (the Medicines and Healthcare products Regulatory Agency) moved in to investigate the book 'Mr. Sneeze' written by Adam Hargreaves whose father created the Mr. Men series. GSK paid for the children's story book about the adventures of a fictional character Mr Sneeze. It has two pages promoting the Piriton and Piriteze drugs by GSK. The government watchdog, the Medicines and Healthcare products Regulatory Agency, said it would investigate the book.

Pharmaceutical marketing watchdogs and GlaxoSmithKline said the book had broken no rules.

Relying on brand strength remains the best way out of feral catfights over market share. But the efficacy of this style differs with each geographical area. In the future we will see a more brand-sensitive clientele for all goods and services as customers become subconsciously 'irritated' by the deluge of advertising of new brands that confronts them. For them going back to the brands they trust comes naturally. 

Runti Sheg, Brandband - May 26, 2005
 
 Core to the power of branding, in lifting the life-enhancing potential of new molecules in phase I/II, is a planned and managed consistency in all communications (internal, external, investigators, Wall Street, etc.) involving the new agent.

Branding in pharma/biotech is not simply a catchy brand name, a color theme or a tagline remembered by consumers and their physicians. It is instead, the appeal of the singular promise of unique CLINICAL VALUE, ideally expressed early and often to all relevant and appropriate stakeholders. In this manner, both internal and external audiences share a common view and hope for a new agent's utility when it comes to market. The problem with this seemingly logical construct is that in most pharma/biotech firms commercialization and clinical development teams are not organized (or rewarded) for building this common, consistent 'brand' expectation together.

Many clinical researchers cringe at the mere mention of 'branding,' largely unaware of the value of consistent communications in increasing the clinical and commercial value of the research compound. Without a strong coordinated influence between these two vital internal teams, branding is often a 'hurry up' last minute exercise, resulting in many missed opportunities to place an emerging compound in an optimal and believable clinical context.

Successful branding has much to do with a well thought-out message platform that is delivered with consistency, not only for communicating credible benefits of a new agent, but also in the simultaneous 'branding' of disease, disease attributes, symptoms and competitors. 

Rob Dhoble, President, DAS Healthcare, Omnicom Group - May 26, 2005
 
 
     
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