Brought to you by Interbrand. Edited by Paola Norambuena.

Welcome to the Brand Glossary.

First published in 2006 by Interbrand, this new edition of the Brand Glossary is an easy-to-use reference tool that helps define and demystify terms used in branding and marketing—a practice that, by its very nature, loves to create terms to give form to new ways and ideas. This expanded edition now also features papers and other helpful resources, alongside the definitions.

And while we hope to define the language of brands, we know nothing can truly be definitive, because language is fluid, organic and shaped by the people that shape the industry. So we invite you to share and challenge these definitions—both in words, and in practice.

Q score

A Q Score, or Q-Rating, is a methodology used in the United States to measure the familiarity and appeal of a brand, read more:

qualitative research

Qualitative research focuses on subjective data that is not easily translated into numbers. It’s a method of gathering information on consumer preferences, read more:

quantitative research

Quantitative research is based on objective data that is collected, can be subjected to statistical analysis, and can be expressed numerically. It read more: